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Overview
Job Title: Disposition Lead III
Location: Waterbury, CT
Job Type: Hourly Consultant
Hours: 40 per week (M-F, 8am – 5pm)
Pay: $25.00/hour
Essential Functions:
Serve as the onsite point of contact during Xerox implementations.
Lead Xerox carriers, third-party installation resources, analysts, and trainers.
Coordinate equipment delivery, placement, installation, moves, and removal according to approved future-state designs.
Ensure devices are properly configured, tested, networked, and asset tagged.
Collect and maintain asset data, including make, model, serial number, MAC address, IP address, and location.
Coordinate asset disposition and ensure removed equipment is disconnected from the client network and properly staged.
Communicate onsite progress, issues, and exceptions to the Implementation Manager/Coordinator.
Extensive travel throughout the U.S. and occasional weekend travel required. Must be able to walk extensively and lift up to 50 lbs.
Skills:
Strong problem-solving, analytical, organizational, negotiation, and leadership skills.
Proficiency with Microsoft Excel.
Knowledge of printer, copier, fax, scanner, and multifunction device configurations.
Understanding of networking protocols and print system requirements.
Strong customer-facing and communication skills.
Ability to program/configure printers and MFDs and identify/report exceptions.
Ability to manage changing priorities and contribute effectively to project teams.
Experience:
3–5 years of technical service experience.
Experience supporting equipment implementations, installations, moves, or asset disposition preferred.
Ability to travel to customer sites for several consecutive weeks.
Education:
High School diploma or equivalent required.
A+ and Network+ (N+) certifications required.
Bachelor's degree and MCSE, CNE, or other technical certification preferred.
Excellent verbal and written English communication skills and the ability to interact professionally with a diverse group are required.
CTG does not accept unsolicited resumes from headhunters, recruitment agencies, or fee based recruitment services for this role.
To Apply:
To be considered, please apply directly to this requisition using the link provided. Kindly forward this to any other interested parties. Thank you!