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Sales Support Representative

Aegis Worldwide

Gurnee, IL 60031 • $17.00 to $23.00 / hr • 9/19/2026

Job Description

Job Description

Aegis is currently partnering with a growing manufacturer to identify a Sales Support Representative to join their company!

Why Should This Excite You?

  • Family-owned, 4th generation company
  • Tight knit, collaborative work environment
  • Highly tenured office

Responsibilities:

  • Connect, maintain and nurture relations with current and potentials customers over the phone and through emails
  • Create and enter quotes and bill of materials for parts and sales orders
  • Resolve customer complaints

Requirements:

  • Strong written communication and customer service skills, especially over email
  • Organized and detail-oriented; able to manage quotes, purchase orders, and multiple customer requests
  • Comfortable handling frustrated customers over the phone professionally and working through issues
  • Customer-facing experience in retail, service, hospitality, or similar; manufacturing experience is a plus, not required

Please apply below if interested!