About the Role: Jimmy's Famous American Tavern in Dana Point, CA is looking for an energetic and experienced Shift Supervisor / Server to join our team! This dual role is perfect for someone who thrives in a fast-paced restaurant environment and loves both leading a team and delivering an outstanding guest experience. If you're passionate about hospitality and ready to take the next step in your career, we want to hear from you!
Responsibilities:- Supervise and support front-of-house staff during assigned shifts to ensure smooth, efficient service
- Provide exceptional table service, including taking orders, delivering food and beverages, and ensuring guest satisfaction
- Open and/or close the restaurant, including cash handling, end-of-shift reporting, and securing the premises
- Train, coach, and motivate servers and support staff to uphold service and hospitality standards
- Resolve guest complaints and concerns promptly and professionally
- Monitor dining room flow, coordinate with kitchen staff, and manage seating to optimize the guest experience
- Ensure compliance with food safety, alcohol service, and health code regulations
Requirements:- 2+ years of full-service restaurant serving experience required
- Prior supervisory or lead server experience strongly preferred
- Strong knowledge of food, craft beverages, and American cuisine
- Valid RBS (Responsible Beverage Service) certification or ability to obtain one
- Excellent communication, leadership, and conflict-resolution skills
- Ability to work nights, weekends, and holidays in a high-volume environment
- Positive, team-first attitude with a genuine passion for hospitality
About Us: Jimmy's Famous American Tavern is a beloved destination known for its scratch-made American comfort food, craft cocktails, and warm, welcoming atmosphere. With a loyal following of guests who keep coming back for the food and the experience, JFAT has built a reputation for quality and community. Our team members love working here because of the supportive culture, strong leadership, and the pride that comes with being part of something truly special.
