Job Description
We are looking for a Workplace Experience Coordinator with relevant experience to support front-of-house operations and day-to-day office services in Washington, District of Columbia. This Contract position is well suited for someone who enjoys creating a detail-oriented workplace experience, managing varied administrative needs, and responding calmly to changing priorities. The person in this role will serve as a dependable point of contact for visitors, phone inquiries, and office support requests while maintaining a high standard of service and presentation.
Responsibilities:
• Welcome guests and staff in a courteous and organized manner, helping ensure a positive and organized front-desk experience throughout the day.
• Manage incoming calls through a multi-line phone system, direct inquiries appropriately, and relay messages with accuracy and discretion.
• Prepare printed and bound materials as needed, making sure documents are assembled correctly and delivered on time.
• Provide general administrative assistance, including routine office coordination and support for day-to-day operational tasks.
• Arrange and track courier and delivery requests, coordinating shipments and pickups with attention to timing and accuracy.
• Respond to unscheduled support needs as they arise, adjusting to changing requests and priorities with a flexible approach.
• Support workplace requests connected to established internal service channels and ensure follow-through on assigned tasks.
• Maintain a business-ready presence and contribute to a well-run office environment that reflects a high level of service.
• Accommodate occasional schedule changes when business needs require coverage outside the usual hours, sometimes with limited advance notice.• Previous experience in a receptionist, front-desk, or workplace support position.
• Ability to operate a multi-line phone system and handle inbound calls in an efficient and courteous manner.
• Strong administrative support skills with the ability to manage multiple tasks at once.
• Comfortable coordinating office services such as document preparation, deliveries, and general workplace requests.
• Flexibility to adapt to shifting schedules and changing priorities in a fast-moving environment.
• Strong communication skills and an appropriate presentation suitable for an office-facing role.
• Reliable organizational skills and close attention to detail when handling routine and ad hoc assignments.
