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Repair Technician

Kelly Services

Malden, MA 02148 • 9/19/2026

Skilled & Trades , Transportation

Job Description

Job Description

Repair Technician
Location: Malden, MA
Payrate: $22/hour
Temp to perm
Purpose:
This position is responsible for achieving the customer satisfaction goals of the department by repairing and refurbishing equipment in a timely, professional, and complete manner. The Service Technician works under the general supervision of the Service Shop Team Leader.

Job Responsibilities:

  • Possess a basic understanding of all brands and configurations of equipment offered by New England Coffee Company, including coffee, tea, and related allied product preparation equipment.
  • Familiar with wiring schematics and levels of mechanics (plumbing and electrical).
  • Possess basic diagnostic skills.
  • Troubleshoot customer equipment and technical problems with members of the sales force over the telephone.
  • Proactively detect and correct potential problems before they occur.
  • Complete clear and accurate work orders documenting service provided, parts used, and results.
  • Perform related duties as assigned by the Equipment Supervisor.
  • Follow all safety procedures and participate in safety training. Maintain safe and efficient use of equipment, tools, and personnel. Report any injury or accident immediately to the supervisor and/or any unsafe condition.
  • Ensure the operation provides food-safe, quality products that meet or exceed all product specifications and regulatory requirements.
  • Assist with warehouse duties as needed.
  • Must be able to lift 50 lbs.
  • Valid Driver’s License required.
  • Maintain a clean driving record.

Scope of Position:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is a business-critical position: schedules may change as business needs require, and individuals must be able to remain flexible to changes in work schedules, including weekends and/or hours outside normal work schedules.

Leadership Behaviors:

  • Articulate: Express thoughts clearly, maintain a flow of information, and confirm understanding.
  • Collaborative: Value the ideas and opinions of others; prioritize collective success over individual achievement.
  • Innovative: Take risks and feel comfortable in fast-changing environments.
  • Passionate Curiosity: Be inquisitive, energetic, and involved.
  • Results Oriented: Hold high expectations for yourself and others.
  • Strategic: Take a long-range, broad approach to problem-solving.
  • Transparent: Be straightforward, objective, and without prejudice.

Skills/Work Experience:

  • Excellent communication skills.
  • Completion of the company’s wide orientation program.
  • Ability to perform well under pressure.

Education:
High School Diploma or equivalent

Years of Experience:
Minimum of 1 year experience as a repair technician



As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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About Kelly

Work changes everything. And at Kelly, we’re obsessed with where it can take you. To us, it’s about more than simply accepting your next job opportunity. It’s the fuel that powers every next step of your life. It’s the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

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