Revenue Cycle Manager

Title: Revenue Cycle Manager

Location: Greenville, SC

Compensation: $65,000 - $91,000 annually

Benefits: This position may be eligible for medical, dental, vision, PTO, and 401(k) benefits.

About the Opportunity

Addison Group is seeking a Revenue Cycle Manager on behalf of our client for a direct hire opportunity within a growing healthcare organization. This leadership role will oversee multiple revenue cycle functions, including insurance follow-up, customer service, credits, and administrative support teams. The organization is experiencing significant growth and operational transformation, creating an opportunity for a hands-on leader to drive process improvements, develop team members, and strengthen department performance.

This role is ideal for an experienced revenue cycle professional who combines operational expertise with a collaborative leadership style and a passion for building strong teams.

Key Responsibilities

• Provide leadership and oversight for multiple revenue cycle teams, ensuring operational efficiency and high-quality service delivery

• Monitor key performance indicators, productivity metrics, and department goals to drive performance improvements

• Evaluate existing workflows and implement process enhancements that improve accuracy, efficiency, and reimbursement outcomes

• Support and mentor supervisors, coordinators, and team members through coaching, training, and performance management

• Conduct team meetings, one-on-one discussions, and employee development initiatives

• Assist with staffing efforts, including interviewing, onboarding, and employee retention strategies

• Analyze accounts receivable, collections, billing trends, and operational data to identify improvement opportunities

• Work collaboratively with cross-functional leaders to resolve issues and support organizational initiatives

• Provide hands-on assistance with account resolution and operational challenges when needed

• Prepare reports and present recommendations to leadership regarding performance, workflow improvements, and revenue optimization opportunities

• Ensure compliance with payer requirements, HIPAA regulations, and industry best practices

• Promote a positive, accountable, and service-oriented team culture

Requirements

• Minimum of 5 years of healthcare revenue cycle experience

• Minimum of 3 years of leadership experience managing revenue cycle, billing, accounts receivable, collections, or related healthcare operations

• Strong understanding of the full revenue cycle, including billing, collections, insurance follow-up, customer service, and reimbursement processes

• Proven experience leading teams in a fast-paced healthcare environment

• Advanced Microsoft Excel skills, including pivot tables, lookups, reporting, and data analysis

• Strong analytical, critical thinking, and problem-solving abilities

• Experience developing workflows, improving operational processes, and implementing performance improvement initiatives

• Excellent communication and interpersonal skills with the ability to influence and collaborate across all levels of an organization

• Strong organizational skills with exceptional attention to detail

• Bachelor's degree in Healthcare Administration, Business, Finance, Accounting, or a related field required

Preferred Qualifications

• Experience supporting multi-specialty physician practices or healthcare service organizations

• Familiarity with eClinicalWorks, Epic, or similar EMR/EHR platforms

• Certified Revenue Cycle Representative (CRCR) credential or willingness to obtain certification

• Experience managing customer service or call center teams in a healthcare setting

• Advanced knowledge of healthcare reimbursement methodologies and payer requirements

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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