Benefits:- Competitive salary
- Employee discounts
- Paid time off
Property: Delta Hotels Matteson Chicago & Fairfield Inn & Suites Matteson Chicago
Managed By: Garnet Hotels
Location: 500 Holiday Plaza Drive, Matteson, IL 60443
Position Summary
Garnet Hotels is seeking an energetic and service-focused Assistant Food & Beverage Manager for our dual-brand Marriott property in Matteson, Illinois.
This position supports daily operations for Applebee’s, hotel breakfast service, banquet functions, lounge operations, and other Food & Beverage outlets. The Assistant Food & Beverage Manager will help lead associates, maintain service standards, address guest needs, and ensure smooth and efficient operations.
This is a hands-on leadership position requiring approximately 80% of scheduled working time to be spent actively supporting outlet operations.
Key Responsibilities
- Support the Food & Beverage Manager with daily outlet operations.
- Maintain a visible leadership presence during meal and event periods.
- Lead by example and provide excellent guest service.
- Coach associates on Marriott, Applebee’s, and Garnet Hotels standards.
- Conduct pre-shift meetings when assigned.
- Assist with associate training, development, and recognition.
- Monitor service quality and respond promptly to guest concerns.
- Assist with scheduling and labor management.
- Support inventory control, purchasing, receiving, and cost management.
- Help ensure banquet events are properly staffed and executed.
- Monitor outlet cleanliness, organization, and service readiness.
- Ensure compliance with health, sanitation, food-safety, and liquor regulations.
- Support employee coaching, accountability, and performance-improvement efforts.
- Partner with hotel leadership to improve guest satisfaction and operational performance.
Qualifications
- Minimum three years of Food & Beverage supervisory or management experience, preferably in a hotel or full-service restaurant.
- Strong knowledge of restaurant, banquet, bar, and hotel Food & Beverage operations.
- Excellent leadership, communication, and guest-service skills.
- Ability to coach and motivate associates.
- Ability to multitask in a fast-paced environment.
- Experience with scheduling, labor management, inventory, and cost control is preferred.
- ServSafe Food Manager certification or ability to obtain it upon hire.
- BASSET certification or ability to obtain it upon hire.
- Ability to work mornings, evenings, weekends, and holidays.
- Marriott experience is preferred.
- Applebee’s or casual-dining experience is a plus.
What We’re Looking For
We are seeking a hands-on leader who enjoys working alongside the team. The ideal candidate is proactive, organized, dependable, and committed to developing associates while creating memorable guest experiences.
Benefits
- Competitive Salary
- Marriott hotel travel discounts, subject to eligibility
- Career-development and advancement opportunities
- Supportive leadership team
- Collaborative and service-focused work environment
- Opportunity to grow within a premier dual-brand property
Equal Employment Opportunity
Delta Hotels Matteson Chicago and Fairfield Inn & Suites Matteson Chicago, managed by Garnet Hotels, are Equal Opportunity Employers. Employment decisions are based on qualifications, merit, and business needs without regard to any status protected by applicable law.
