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Medical Collections

Redwood Grove Post Acute

Santa Cruz, CA 95062 • 9/19/2026

Job Description

Job Description

We are seeking a dependable and detail-oriented Biller to join our skilled nursing facility team. This position plays an important role in ensuring accurate and timely billing, collections, and overall financial operations of the facility.

Key Responsibilities:

  • Prepare and submit Medicare, Medicaid, commercial insurance, and private-pay billing

  • Monitor accounts receivable and follow up on outstanding balances

  • Assist with collection efforts for commercial insurance accounts and private-pay resident balances, including communicating with responsible parties regarding past-due accounts

  • Follow up on unpaid or denied claims and work toward timely resolution

  • Maintain accurate resident financial and billing records

  • Work closely with facility leadership and other departments to resolve billing and collection issues

  • Maintain confidentiality and follow all applicable billing and compliance requirements

Qualifications:

  • Skilled nursing, healthcare, billing, or collections experience preferred

  • Strong attention to detail and organizational skills

  • Professional and effective communication skills

  • Comfortable communicating with insurance companies, residents, families, and responsible parties regarding account balances

  • Ability to work independently and as part of a team

Our mission is Enriching Lives, and we are looking for someone who shares our commitment to serving residents, families, and team members with compassion, integrity, and excellence.

Apply today to join a team dedicated to making a difference and enriching lives every day.