HIM Manager

The Health Information Management (HIM) Manager is responsible for the overall leadership, direction, and performance of Health Information Management operations. This role ensures the integrity, security, accessibility, and compliance of patient health information while supporting organizational objectives, regulatory requirements, service-level agreements, and client expectations.

The HIM Manager leads and develops HIM professionals, supervisors, and team leads while partnering with clinical, operational, compliance, revenue cycle, and technology stakeholders to drive operational excellence, quality, and continuous improvement.

Responsibilities:

• Manage daily HIM operations to ensure service-level agreements, productivity goals, quality standards, and turnaround-time requirements are consistently met.

• Lead, coach, mentor, and develop HIM staff, supervisors, and team leads.

• Establish departmental goals, monitor performance metrics, and implement operational improvements.

• Oversee staffing, workload distribution, scheduling, and resource utilization.

• Foster a culture of accountability, quality, collaboration, and exceptional customer service.

• Oversee medical record completion, scanning, indexing, record maintenance, and Release of Information (ROI) processes.

• Ensure the accuracy, integrity, confidentiality, security, and accessibility of patient health information.

• Monitor compliance with medical documentation standards, record retention requirements, and organizational policies.

• Bachelor’s degree in Health Information Management, Healthcare Administration, Business Administration, or a related discipline.
• At least 5 years of progressively responsible experience in health information management or medical records operations.
• Minimum of 2 years of leadership or management experience within a healthcare environment.
• Current RHIA or RHIT certification required for consideration.
• Strong knowledge of healthcare documentation practices, privacy standards, regulatory expectations, and audit support processes.
• Experience working with electronic health record systems and health information technologies.
• Demonstrated ability to lead teams, communicate effectively with stakeholders, and drive process improvement through data and performance metrics.