We use essential cookies

Please Accept our Privacy Policy

Dispatch Associate

Landers Appliance

Rosedale, MD 21237 • $26.00 to $29.00 / hr • 9/20/2026

Job Description

Job Description
Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts

No nights. No weekends. Just the puzzle solved, all day.

A role built for people who think in logistics and stay steady when the day goes sideways. Landers has delivered award-winning service in the Baltimore region for over 40 years.

Pay & Growth


  • $26–$29/hr to start, based on experience
  • Real opportunities to grow into bigger operations and leadership roles
What Makes This Different


  • Monday–Friday, 8am–5pm. No nights, no weekends.
  • You run the board: building routes, adjusting on the fly, keeping every tech and every customer aligned
  • Your birthday is a paid company holiday
  • 2 weeks PTO in year one, 3 weeks after
  • Health insurance (medical, dental, vision), we cover a substantial share of your premium
  • 401k with a 4% company match
  • Company-paid life insurance, plus optional supplemental coverage (critical illness, hospitalization, accident)
What You'll Own


  • Build and adjust technician routes for efficiency and coverage
  • Track routes in real time and solve problems as they come up, not after
  • Prioritize service calls by urgency, location, and technician skill
  • Balance workload across zones and availability
  • Coordinate with the service team on parts and scheduling
  • Field inbound calls, confirm appointments, and communicate changes clearly
This is not a "just answer the phone" job. This is for people who like owning the whole board, who can hold a dozen moving parts in their head, stay level when a route falls apart, and fix it without losing their cool.

Who This Is For


  • People with an operational, logistics-minded brain
  • Calm under pressure: the more chaotic the day, the sharper you get
  • Strong communicators who can deliver good news and hard news with the same professionalism
  • Customer-first people who know how to balance honesty with empathy
Requirements


  • Dispatching, scheduling, routing, or operations experience preferred
  • Strong organizational skills; able to multitask and reprioritize on the fly
  • Excellent verbal and written communication
  • Confident with technology, Outlook, Excel, Word, and internal scheduling software
  • Able to type 50+ WPM and move between systems without losing focus
  • Monday–Friday, 8am–5pm availability
If you want a job where every day is a new puzzle, real hours, and a company that actually has your back apply now.