Clerical Assistant

Location: Springfield, Ohio
Pay: $15.00 per hour

Shift: 1st Shift

• Monday–Friday, 8:00 AM–4:30 PM

Position Summary

We are seeking a Clerical Assistant to support Springfield Metropolitan Housing Authority properties. This position interacts with residents in person, by phone, and electronically while providing administrative and clerical support for housing-related operations.

Job Duties

• Interact with residents in person, over the phone, and through email
• Receive and direct incoming phone calls
• Direct visitors to the appropriate location or staff member
• Receive rent and other payments from residents
• Assist with housing move-ins and recertifications
• Support maintenance work orders
• Type and print letters and other documents as needed
• Help organize and maintain files
• Follow confidentiality requirements and company policies
• Assist with housing applications and tenant files
• Perform additional clerical duties as requested

Requirements

• Valid driver's license or valid State ID
• Ability to lift and move objects up to 35 lbs.
• Experience using Microsoft Word, Excel, and Adobe PDF
• Previous experience using PHA software preferred
• Good customer service and communication skills
• Ability to maintain confidentiality when handling resident information