Job Purpose:
To effectively and efficiently maintain a high level of organization within the branch office.
RESPONSIBILITIES:
1.Schedule routes.
2.Generate daily route sheets
3.Coordinate, scheduling and mailing renewal notices.
4.Answer phones.
5.Enter all new customers into the computer.
6.Update inventory weekly & distribute technician stock daily
7.Initiate and maintain customer-care programs which include telephone surveys and follow up on extra services
8.Update and maintain office manuals & client IPM binders
9.Assist Management in special projects as necessary.
10.Communicate with technicians and sales staff of any changes to their schedules and/or work
11 Maintain company social media platforms
12 Learn about the industry and the services provided by completing an introductory training program
QUALIFICATIONS:
1.Good written, verbal, follow up and telephone communication skills.
2. Abilities to communicate professionally & efficiently
3.Excellent human-relations skills- a sense of humor a quick smile and a thick skin.
4.Basic skills in reading, writing, and math
5.Must remain open and flexible to changes in the industry, as well as the growth and evolution of the branch office.
6 Knowledge of social media platforms and ways to keep the business relevant within the community
7 Reliable with good time management skills
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