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Per Diem Direct Care Staff

ServiceNet

West Springfield, MA 01089 • $17.50 to $20.00 / hr • 9/20/2026

Job Description

Job Description
Benefits:
  • Flexible schedule
  • Opportunity for advancement
  • Training & development

Per Diem Direct Care Staff
ServiceNet, Inc
Employment: Per-Diem
Hiring in: Berkshire, Franklin, Hamden, Hampshire County
Pay Rate: $17.50-$20/hr (Base on experience and certifications - See below)

Position Summary:
Relief Counselors are the backbone of our organization. This is a flexible position that allows you to work across multiple divisions and locations using an online scheduling platform. Relief are a large part of the Residential Teams; providing a wide range of direct care support for individuals with Brain Injuries and/or Mental Health Recovery services. This is a great opportunity for students pursuing a degree in social work, psychology, healthcare / nursing, early intervention services, human services, etc. to gain experience and exposure.

Position Responsibilities:
  • Assists residents with ADL's (which may include the use of adaptive equipment); dining guidelines / protocols; and personal care
  • Help prepare meals, clean, do laundry, grocery shopping, and help keep the home pleasant and comfortable
  • Transportation to/from appointments, community events, etc.
  • Complete daily shift notes, data tracking, and any other individual record keeping that may be assigned
  • Assist with the development and implementation of individual support goals
  • Administer medications once certified
  • Remain current on agency certifications / trainings
  • Other programmatic tasks assigned by the Program Director / Site Manager
Requirements:
  • Valid driver’s license and acceptable motor vehicle record
  • Physical ability to perform the requirements of the position
  • Basic Computer Skills
  • Must possess the ability to communicate effectively in a professional manner both verbally and in writing
Benefits / Incentives:
  • Flexible Scheduling
  • Paid orientation and training
  • Career Growth / Education
  • Advancement Opportunities
Compensation Pay Range Requirements:
  • $17.50/hr: For individuals with less than 1 year of experience in residential services and without Medication Administration Program certification
  • $20/hr: For individuals with 1+ years of residential service experience and active MAP certification
    • Base $18/hr + $2/hr MAP certification differential

Want to learn more about ServiceNet?
https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.