CASE MANAGER

About the Role:

The Violence Prevention Case Manager plays a critical role in providing case management services to youth impacted by violence and trauma. Under the direct supervision of the Director of Special Program Initiatives, this role is responsible for supporting youth and their families by providing essential services and resources. This position will serve as a liaison between clients, their families, schools, and community-based resources, ensuring seamless access to mental health services, social services, and educational support. This position will also include in-school programming to foster a positive, trauma-informed environment for youth within educational settings. The Case Manager must be accessible during both traditional and non-traditional hours, including nights and weekends, to ensure consistent support.

• Bachelor's degree in Social Work, Psychology, or a related field.
• Experience in case management or social services, particularly in a healthcare or community setting.

Preferred Qualifications:

• Master's degree in Social Work or a related field.
• Certification in case management or related professional credentials.

Responsibilities:

• Conduct thorough assessments of clients' needs and develop individualized case management plans.
• Coordinate and monitor services provided to clients, ensuring they receive appropriate support.
• Facilitate communication between clients, families, and service providers to enhance collaboration.
• Implement crisis intervention strategies to address urgent client needs effectively.
• Evaluate the effectiveness of services and make necessary adjustments to case plans.

Skills:

The required skills in case management and social services are essential for assessing client needs and developing effective intervention strategies. Crisis intervention skills are utilized daily to address urgent situations, ensuring clients receive timely support. Conflict resolution abilities are crucial for navigating challenging interactions and fostering positive relationships among clients and service providers. Knowledge of mental health and child welfare principles informs the development of comprehensive care plans tailored to individual circumstances. Program development skills enhance the Case Manager's ability to identify gaps in services and advocate for necessary resources within the community.