Operations Support Specialist

Who we are:
ITRCC is dedicated to delivering outstanding customer service that is built around our core values: Community, Actions, Reliability, Excellence, and Safety. Spanning 157 miles, across northern Indiana, ITRCC implements our core values to offer a safer and more efficient way of commuting.

"We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.”

Why we’re different:
ITRCC’s efficiency relies on our team members; at the ITRCC you won’t just be part of a company, you will be part of a family who respects their members and strives to cultivate sustainability. We are actively involved in the community, care for the wellbeing of our team members and understand the importance of work/life balance.

Summary:

The Operations Support Specialist is responsible for the verification of all monies through the Liquidation Department, including loading and unloading cash collection equipment and managing bank deposits. This role also assists in maintaining proper inventory of Toll Maintenance equipment an and return authorizations at ITR facilities.

Relationships:

• Personal work relationships are with the immediate supervisor, the Liquidation team and Toll Maintenance department.
• Works closely with all departments within Toll Operations and Finance.

Responsibilities:

• Performs all tasks safely, complies with all internal and external safety requirements, supports ITRCC safety culture, attends all safety training, and completes all compliance training as required by ITRCC.
• Uphold ITRCC’s core values: Community, Actions, Reliability, Excellence and Safety (CARES).
• Counts money from ATPM and Toll Collector deposits.
• Fills equipment used to give change to patrons from Automatic Toll Payment Machine (ATPM).
• Fills out paperwork and money bags program after each shift has ended.
• Completes change orders for plazas.
• Performs preventative maintenance on equipment.
• Performs and maintains proper inventory levels for Toll Maintenance equipment.
• Completes and monitors Return Authorizations for Toll Maintenance.
• Coordinates with warehouse for shipments in and out in regards to Toll Maintenance equipment.
• All other duties as assigned.

Qualifications:

• High school diploma/ GED
• Basic math and computer skills (Microsoft Excel)

Desirable Experience:

• 1 - 3 years

Working Conditions:

• This position requires: (Frequent est. 5 hrs per shift)

• Frequent standing, walking, and sitting
• Frequent talking and hearing
• Constant repetitive motions and eye/hand/food coordination
• Light physical effort and medium work
• Heavy computer usage