Computer Hardware Technician

Position Summary

The Computer Hardware Technician will work with our industries most reputable brands. This role will expose you to a wide range of POS products, SCOs and merchant devices offering an incredible learning opportunity working while working with customers from many different retail sectors. The successful candidate should be a service centric, self-motivated and technically savvy individual. The candidate must have a valid driver's license & own a reliable vehicle. This position requires regular on-call shift work as well as afterhours & weekend availability.

This position is also open to candidates with customer service experience wanting to get into the industry

Main Responsibilities

• Provide outstanding customer service
• Provide swift break / fix resolutions on a variety of POS equipment, peripherals, PC’s & networking.
• Execute install, moves, adds, changes (IMAC) projects
• Follow and maintain AM/PM’s work order processes
• Maintain accurate service stock levels
• Adhere to all Service Level Agreements
• Execute tactful & professional communication

Qualifications

• A+ Certification is an asset
• Self-Check Out & POS experience is an asset
• Possess incredible customer service & communication skills
• Technically & mechanically savvy
• Valid driver’s license and a reliable vehicle
• On-site service is required

Compensation

· Compensation is based on experience and qualifications

The successful candidate will be required to complete a background check prior to commencing work.

AM/PM Service, established in 1987, is a premier POS solutions provider operating in United States and Canada. The company offers end-to-end servicesincluding hardware, software, installation, and supportcustomized to meet each client’s needs. Through strategic partnerships with leading brands and a commitment to innovation, AM/PM Service delivers reliable, cutting-edge solutions to a diverse range of industries. With over three decades of experience, it remains a trusted partner for businesses seeking scalable and effective POS systems. AM/PM Service is also recognized as a great place to workvaluing its people, investing in professional growth, and offering meaningful career opportunities in a dynamic, technology-driven environment.