Patient Services Representative

Required Skills & Experience

• 2+ years of customer service or patient service experience
• Very strong communication skills (written and verbal)
• Data entry experience (Excel)
• Experienced in talking to clients and patients on the phone and via email
• Proficient with Microsoft Suite experience

Nice to Have Skills & Experience

• Bilingual in English/Spanish
• Knowledge of ICD-10 and CPT coding
• Prior outpatient or clinic-based experience
• Experience with electronic medical records (EMR/EHR)

Job Description

Insight Global is seeking a Patient Services Coordinator for a direct hire opportunity.

This resource will be responsible for general office functions that support patient care, including patient registration, insurance verification, and collection of applicable coinsurance and copayments. You'll also schedule diagnostic and follow-up appointments and answer phone calls. You'll greet patients when they arrive, manage wait times, and complete check-in and check-out tasks! You'll manage the cashier box and daily deposits, and process walk-in patients and visitors.