ABOUT US:
Biodesix is a leading diagnostic solutions company, driven to improve clinical care and outcomes for patients.
Biodesix Diagnostic Testssupport clinical decisions to expedite personalized care and improve outcomes for patients with lung disease.
Biodesix Development Servicesenable the world's leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics.
Our Mission:Transform patient care and improve outcomes through personalized diagnostics that are timely, accessible, and address immediate clinical needs.
Our Vision: A world where patient diseases are conquered with the guidance of personalized diagnostics.
For more information, please visit www.biodesix.com
Test Order Operations Specialistduties will consist of accurately and precisely transferring and entering data from test request forms into an electronic database. This role checks work for errors and accurately sends results to medical sites, and handles patient data in a sensitive and diligent fashion.
SCHEDULE:
Tuesday through Saturday | 9AM to 6PM MST
WHAT YOU'LL DO:
- Data entry of test information
- Review and validate order information
- Timely and accurate delivery of reviewed test results
- All other duties as assigned
WHAT YOU'LL BRING:
- Test Processing and data entry experience preferable
- Strong PC skills, including proficiency in Microsoft Office (Word, Excel, and Outlook)
- Ability to adapt to emerging situations and respond with a sense of urgency
- Ability to consistently meet deadlines
- Organized with attention to detail
- Strong knowledge of HIPAA regulations, and appropriate use of protected health information
- Communicate and coordinate with internal departments
- Must adhere to all standard operation procedures within Quality Management System
- Has empathy for patients, family members, and health care providers
- Ability to multitask
- Handles confidential financial and personal information appropriately
- Ability to tactfully handle stressful and difficult situations
- Knowledge of the medical industry
- High School diploma, required
- Undergraduate Degree preferred
- 1-3 years of customer service or data entry experience, required. Preference will be given to those with experience in the health care field
- Experience using CRM software, preferred
WHAT TO EXPECT IN THE INTERVIEW PROCESS:
We want you to have a clear view of the Test Order Operations Specialistroleand we want to get to know the real you. Our interview process is designed to be thorough, transparent, and give you direct insight into what it's like to work here:
- Virtual Recruiter Screen– A conversation to understand your background, what motivates you, and where you're looking to grow.
- Hiring Manager Interview– A deeper discussion about your experience, skills, and approach.
- Final On-Site Interview – Tour our corporate headquarters; interview with additional members of the team to discuss alignment and fit.
WHAT YOU'LL GET:- Base Compensation of $21.50 per hour
- Discretionary Bonus opportunity
- Comprehensive health coverage: Medical, Dental, and Vision
- Insurance: Short/Long Term Disability and Life Insurance
- Financial benefits: 401(k), Flex Spending Account
- 120 hours of annual vacation
- 72 hours of paid sick time off
- 11 paid holidays + 3 floating holidays
- Employee Assistance Program
- Voluntary Benefits
- Employee recognition program
Biodesix is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
