SUMMARY: The Logistics Coordinator willbe responsible forworking with customers and carriers ensuring proper transportation and delivery of products. This role is also the point of contact for any questions or concerns from customers, vendors, and consumers. The role requires attention to detail and being able to problem solve with different Departments on ensuring customer satisfaction.
KEY RESPONSIBILITIES:
Transportation Coordination
- Oversee the scheduling and arrangement of interbranch transfers and manufacturing the distribution of finished products to customers
- Collaborate with sales and customer service teams to meet requirements and selectappropriate carrierswhen needed
Supply Chain Coordination
- Proactively address disruptions in the supply chain to minimize delivery impacts.
- Work closely with suppliers, manufacturers, warehouses, and other sites to ensure a seamless and efficient supply chain process
Compliance and Documentation
- Ensure adherence to local, state, and federal regulations related to food safety and transportation
- Maintainaccurateand up-to-date records of shipments, inventory, and transactions
- Maintain insurance carrier doc - handle claims for carriers due to mishandling
Quality Control:
- Handle quality issues with carriers and warehouses as they arise to ensure standards aremaintainedthroughout thelogisticsprocess
Communication
- Maintainopen lines of communication with customers, warehouses, and carriers to ensuretimelyandaccuratedeliveries
- Communicate any delays or issues to customers, warehouses, and relevant departments
- Act as a liaison between warehouse, customers, sales, and customer service teams
