Medical Assistant (Bilingual)

About us

Dynamic Service Solutions (DSS) is a mission-driven organization partnering with federal and local agencies to deliver high-quality human services, staffing, and program support nationwide. We are committed to excellence, innovation, and compassionate service.

We’re seeking compassionate professionals to join our Children First Residential Care Program, where you’ll provide trauma-informed, culturally responsive care in a safe and supportive environment. Your work will help children move toward stability and family reunification. If you are passionate about serving vulnerable populations and want to make a meaningful impact, we invite you to join our mission-focused team.

Many roles require fluency in English and Spanish. Explore opportunities in our Career Center and make a difference where it matters most.

Medical Assistant Job Summary

The Medical Assistant (MA) is responsible for assisting on intake process, compile, process, and maintaining medical records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health services department. Medical Assistant will monitor Unaccompanied Children (UC) health through assessing their records, symptoms, and reactions to treatment and care. They often have extensive interaction with the UC. The Medical Assistant assists on the delivery of medical care with the emphasis on disease prevention and health maintenance while ensuring compliance with State licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by CFRC.

Essential Functions

1. Support in the medical, dental, and mental health services coordination to meet the needs of the children and ensure that all new arrivals receive their initial medical assessments within 48 hours as required by ORR.
2. Provide support for primary and emergency care for injuries and illnesses. Immediate attention to service requests from clients. Assess and evaluate patients' needs for, and responses to, care rendered. Monitor and report on the progress and symptoms of clients in isolation.
3. Prepare treatment rooms for clinical examinations and assist practitioners with medical procedures and other patient care.
4. Maintain medical supplies and prescribed medications, follows standing orders, State licensing, and CFRC policies and procedures for providing over the counter medications to minors, prepares youth for examinations, and any other clinical tasks as needed. Maintain inventory of medicines in stock, expiration dates and availability.
5. Responsible for diagnostic filing, electronic, scans and hard copy documentation to the current chart, including but not limited to results, physician appointments and follow ups.
6. Ensure all care, history and treatments are properly documented into patient records per ORR, State, local, and medical department policy and procedures.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications and Requirements:

Education/Work Experience

Level:

1. High school diploma or GED required.
2. Certified Medical Assistant or relevant Licensure according to state requirements required.
3. 1 year of experience in an outpatient, assisted living, hospital, or public health/community setting is preferred.

Work Location:

Houston, TX, 77035

Language Requirement:

Bilingual (English and Spanish) required.

Working Conditions/Physical Effort

Work is performed mostly in an office setting. Some overnight travel; public speaking, evening, and weekend work are requirements of the position. Regular computer wor