Administrative Assistant/Receptionist

Responsibilities

Office Administration

• Assist with maintaining filing systems and administrative records.
• Maintain employee and customer contact lists.
• Assist with document preparation, copying, assembly of manuals, mailings, mass mailings, and shipping to customers and prospective customers.
• Provide backup coverage, special project support, and other administrative assistance as assigned.

Mail and Shipping Support

• Coordinate incoming and outgoing mail, packages, and overnight shipments using USPS, FedEx, and other shipping services.
• Review shipping invoices for accuracy and assist with resolving billing discrepancies.
• Support the Forms & Supplies, software, and sales departments with order entry, fulfillment, and shipping activities as needed.

Facility Operations

• Maintain inventory/supplies for office, kitchen, restroom, and mailroom, and place orders as needed.
• Coordinate service and maintenance requests for office equipment including copiers, postage systems, and other shared office technology.

Employee & Company Support

• Assist with the planning and execution of employee events, celebrations, holiday gatherings, and recognition activities.
• Coordinate refreshments and catering for visitors, meetings, and company events.

Reception & Customer Service

• Professionally answer, screen, and direct incoming telephone calls.
• Welcome visitors in a courteous and professional manner and assist with directions, transportation arrangements, and general office information.
• Maintain the appearance and organization of reception and common areas.

Adhere to all company policies

Qualifications

· High school diploma required; additional administrative or business coursework is a plus.

· Minimum of 1-3 years experience working in an office environment.

· Exceptional telephone and customer service skills.

· Excellent written and verbal communication skills.

· Strong organizational skills and attention to detail.

· Ability to manage multiple priorities in a fast-paced office environment.

· Proficiency with Microsoft Office, including Outlook, Word, and Excel.

· Familiarity with office equipment such as copiers, scanners, postage systems, and multi-line phone systems.

· Experience with shipping software and inventory management is preferred.

· Experience with business software is a plus.

aSa is the world’s leading provider of reinforcing steel (rebar) software. Applications range from Estimating and CAD to project management, order processing, shipping, and accounting. aSa also provides custom-programming, training, support, and business forms for its software solutions.

aSa is an established company, celebrating over 55 years developing software. Our global headquarters is located just 15 miles east of Pittsburgh. aSa offers a casual, friendly working atmosphere, as well as a competitive salary with profit sharing, paid vacation, and excellent benefits. We are an equal opportunity employer. This position requires working in-person at our office. Visit our website at www.asaHQ.com