Overview
Come join a company that strives forExtraordinary People and Exceptional Performance!
Chenega Supply Chain Solutions (CSCS), a Chenega Professional Services Strategic Business Unit (SBU), supports a variety of federal agencies in mission-critical areas such as Freedom of Information Act (FOIA) processing, records management, and transparency compliance.
The FOIA Program Manager leads andoverseesFreedomof Information Act (FOIA), Privacy Act (PA), and Mandatory Declassification Review (MDR) operations for federal programs or agencies. This role combines strategic leadership, program management, operational oversight, stakeholder engagement, and compliance assurance.
The Program Manager serves as the primary point of contact for agency leadership and contractor teams, ensuring high-quality,timely, and legally defensible information disclosure processes while supporting federal transparency goals and policy compliance. This position is ideal for seasoned FOIA professionals with extensive experience managing complex, multi-agency programs, who can drive performance,optimizeprocesses, and lead teams effectively.
Our companyoffers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engagedemployee’sknowledge, critical thinking, innovativesolutions for our clients.
Responsibilities
Program Leadership & Oversight
- Provide overall management for FOIA, PA, and MDR operations across one or more programs or contracts.
- Develop, implement, andmaintainprogram work plans, schedules, and standard operating procedures (SOPs) to meet project goals and agency requirements.
- Develop and implement strategiesto reduce FOIA request backlogs, including process improvements, workflow optimization, and prioritization protocols to ensuretimelyresponses and improved program efficiency.
- Ensure program performance, deliverables, staffing, and resource allocationcomplywith contractual obligations and client expectations.
- Lead strategic planning, performance optimization, and continuous improvement initiatives.
- Serve as the primary point of contact for agency officialsregardingprogram status, performance, and compliance.
Team & Performance Management
- Manage program staff, including teamleads, senior, mid, andjuniorspecialists, ensuring workload distribution, timekeeping, and staffing coverage.
- Mentor and supervise staff to promote accountability, collaboration, and professional development.
- Implement quality assurance audits and process reviews to ensure accuracy, compliance, and high-quality deliverables.
- Analyze operational, technical, or personnel challenges and implement corrective actions as needed.
- Ensure staff adherence to project timelines, productivity standards, and contractual performance measures.
Stakeholder Engagement & Reporting
- Maintain proactive communication with agency leadership, program managers, and key stakeholdersregardingperformance, compliance, and strategic initiatives.
- Prepare and deliver briefings, reports, and executive summaries for senior officials.
- Collaborate with legal, records management, and IT teams to ensure integrated information governance and case management approaches.
Policy, Compliance & Process Improvement
- Ensure all FOIA, PA, and MDR operationscomply withfederal laws, agency policies, and contractual obligations.
- Oversee development, documentation, and implementation of program policies, SOPs, andquality-controlprocedures.
- Identifyand mitigate operational, legal, and compliance risks related to data integrity, inf
