Warehouse Supervisor

Site Address:108 S 18th Street, Estherville, IA 51334

Location: Iowa, Estherville, Iowa

Shift: AMShift 7-4:00 pm + Overtime will be required as needed

Reports To: VP of Operations Manager

Labor Code:600 - Inventory

The Warehouse Supervisor is responsible for directing the shipping process to ensure that all customer orders are pulled, packed, and shipped according to the customer's required shipping date. Additional responsibilities include overseeing the daily cycle counting of the company's entire inventory, managing related cycle counting processes, and supervising the following positions and their corresponding job functions: PDU Material Handler, Receiving Clerks, Inventory Clerks, and the Shipping Lead. This position also requires supervising staffing levels and collaborating with HR and their manager to conduct interviews, hire, promote, review, and discipline employees. JOB IS LOCATED AT OUR ESTHERVILLE, IOWA LOCATION.

• Supervise the following positions and their related job functions: Shipping Lead, Material Handlers, Receiving Clerks, Inventory Clerks, and Warehouse Clerks, as well as other positions as assigned or developed within the department.
• Monitor the daily activities of employees and ensure the workload for each area is covered. Reallocate duties as needed.
• Oversee all processes, policies, and procedures within the department for compliance.
• Oversee all product quality aspects related to inventory, storage, packing, handling, and shipping.
• Oversee freight company pricing and contracts.
• Ensure freight carriers meet or exceed our delivery and customer service expectations for the company and our customers.
• Run reports from the company ERP system (Daily Cycle Count Report).
• Perform cycle counts and compare the data to the system reports.
• Reconcile discrepancies/inaccuracies.
  • Verify adjustments with the manager.
  • Post results of the cycle count in the ERP.
• Perform backup in the department when staff members are absent or as needed.
• Supervisor duties include, but are not limited to:
  • Approving employee time off using the company's ADP HRIS system.
  • Overseeing employee schedules for department coverage.
  • Completing employee performance reviews.
  • Enforce company policies, procedures, and standards.
  • Work with HR to hire employees.
  • Collaborate with Human Resources as needed to develop staff, conduct performance reviews, implement improvement plans, and support underperforming employees.
  • Train new and current employees on position duties, standard operating procedures, systems, and company policies.
• Coordinate with the team to resolve system or procedural issues.
• Maintain overall appearance, cleanliness, and order of assigned warehouse and department areas.
• Back-up Shipping Lead as needed.
• Perform other tasks and duties as assigned.

JOB KNOWLEDGE, ABILITIES, AND SKILLS:

• Requires working knowledge of ERP systems and the ability to learn the company's computer systems at a skill level that allows the employee to perform current job duties in a high-functioning manner.
• Previous experience supervising employees positively and effectively.
• Requires knowledge of standard inventory management practices.
• Requires the ability to effectively use basic computer software systems, including Microsoft Excel, Outlook, and Word.
• Must be able to effectively communicate both verbally and in writing with staff and management.
• Requires the ability to safely and effectively operate industrial equipment, including, but not limited to, a forklift and pallet jack.
• Requires the ability to assess a situation, draw a valid conclusion, and make sound recommendations and decisions.

SUPERVISORY RESPONSIBILITIES:

• Responsible for the direct supervision of staff in the following positions: the Shipping Lead, Material Handlers, Receiving Clerks, Inventory Clerks, and Warehouse Clerks.

• Interview, hire, and train team members.

• Additional positions as assigned or as they are developed within the department.

PHYSICAL REQUIREMENTS:

• Ability to lift, push, pull, and carry up to 75lbs on an inconsistent basis.
• Regularly required to sit or stand, reach, lift, push, pull, and move about the facility.
• Ability to safely and effectively operate industrial equipment, including a forklift and pallet jack.

EDUCATION AND EXPERIENCE:

• 2-5 years of experience working as a cycle counter or similar position.
• 2-5 years of experience supervising employees working in a warehouse or a similar environment.
• Requires a minimum of (36) months of forklift driving experience. Must be certified to drive a forklift and certified to train other employees on how to drive a forklift according to required safety standards.

WORK ENVIRONMENT

• Work will be performed in a warehouse/plant-type environment where temperatures may fluctuate.
• Responsibilities may require duties outside the warehouse, but exposure to severe weather and extreme conditions will be minimal.
• Must be able to work in a team environment and perform duties that may require more than one employee's participation to complete the task.
• Must also be able to work well independently with minimal supervision.

OTHER:

This job description is not all-inclusive and may be amended at any time. Providing employees with a job description does not imply, nor should it be interpreted as, establishing an employment contract or any other type of agreement. All employees of the company are employed at-will.