Description:
We are seeking an experienced and highly accountable Practice Manager to oversee and enhance the daily operations of our specialty oral surgery practice in Birmingham, Alabama.This is a key leadership role focused on driving operational efficiency through leading a collaborative and high-performing team, managing practice financial performance, strengthening referral relationships, and partnering with some of the best providers in dental healthcare. The ideal candidate is a dynamic leader who thrives in a fast-paced healthcare environment, is highly organized and solutions-oriented, and has a strong understanding of how staffing, scheduling, patient flow, and operational performance work together to drive a successful practice.
Responsibilities
- Lead by example to build and maintain a supportive, accountable, and high-achieving team culture.
- Champion outstanding patient experiences, strong employee engagement, and provider satisfaction.
- Manage the day-to-day administrative and clinical operations of the practice, including scheduling, staffing, insurance verification, and workflow efficiency.
- Create, implement, and uphold practice policies and procedures.
- Develop staffing schedules aligned with patient volume and business needs.
- Become a subject matter expert in our practice management system (e.g., CareStack, WINOMS).
- Partner with Human Resources for recruiting, onboarding, staff development, performance reviews, and other personnel needs.
- Train and coach team members in coordination with the operations team and HR support.
- Oversee inventory, supply ordering, and vendor coordination in partnership with procurement.
- Manage invoices and contribute to financial planning and budget oversight.
- Work alongside the Revenue Cycle team to help meet reimbursement targets.
- Support the credentialing process by gathering physician documentation as required.
- Represent the practice within the local community and build strong referral relationships.
- Ensure the clinic is consistently clean, organized, and professionally presented.
- Plan and facilitate regular team meetings and attend manager roundtables and trainings.
- Conduct regular 1:1 meetings with team members to provide coaching, support professional and personal development, and identify growth opportunities.
- Establish goals, measure performance, and be a change agent to build systems and processes to support growth of the practice.
Requirements:
- Minimum 2 years of leadership experience in team management and cultivating a positive workplace culture.
- At least 2 years of healthcare or dental practice management experience preferred.
- Experience supporting a multi-provider or multi-site practice model is preferred.
- Bachelor’s degree strongly preferred.
- Proficiency in Microsoft Office (Outlook, Excel, PowerPoint) required.
- Experience interpreting financial statements and operational data to inform business decisions preferred.
- Familiarity with practice management systems such as CareStack is a plus.
- Strong leadership and team-building capabilities.
- Excellent interpersonal, verbal, and written communication skills.
- Highly organized with strong attention to detail.
- Proactive, solutions-focused mindset and ability to adapt in a dynamic environment.
Benefits
- Medical, Dental, and Vision Insurance
- Life and Disability Insurance (Short- and Long-Term)
- Paid Time Off (PTO)
- 401(k) with Company Match
If you're a proactive leader who’s passionate about patient-centered care and operational excellence, we encourage you to apply and become part of the HighFive Healthcare team!
