Job Title: Accounts Receivable Specialist
Employment Type:Full-Time
Schedule:Monday – Friday from 8:30am – 5:00pm PST
Location:Combination of working remotely and travelling to work onsite at any Affinity managed properties.
FLSA Status:Non-Exempt
Reports to:Controller
Compensation Package:
- Starting hourly pay rate range of $27.00-$27.00
- Monthly transportation allowance of $200.00
Benefits Package:
- Medical insurance at no cost to the employee
- Dental insurance at no cost to the employee
- Supplemental insurance available at employee expense (Vision insurance, Life and AD&D insurance, Critical Illness insurance, Accident Protection Plan insurance)
- 401k auto enrollment program
- Life Balance Program access for associate-only discounts
- Paid time off, accrued through the year at 5.66 hours per pay period (136 hours per year).
- 8 paid holidays off per year (Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, Christmas Day, New Year’s Day).
Job Responsibilities:
- Comply with all Fair Housing and Equal Housing Opportunities requirements
- Comply with appropriate state landlord/tenant statutes
- Monitor and review Aged Receivables (AR aging) across multiple property portfolios in Yardi Voyager to identify and resolve exceptions
- Strive to reach a 96% collections rate monthly
- Assist in one-on-one training with property managers in need of additional guidance to resolve outstanding balances including training on customer service collection phone calls and engaging in person with residents.
- Ensure all notices have been issued and follow up on filings to confirm completion.
- Investigate past-resident balances, verify deposit accounting completion, and confirm files are transferred to collections in a timely manner
- Research and apply unapplied credits and prepays to outstanding resident balances
- Review and resolve outstanding subrent/subsidy suspense balances in coordination with Property Managers
- Work with in-house counsel on collections referrals, resident disputes, evictions, and related legal documentation
- Prepare and distribute AR aging summaries and exception reports to Property Managers and leadership
- Research and resolve resident account discrepancies
- Provide customer service to Property Managers and residents on billing and account inquiries
- Work closely with the Controller to ensure receivables are current, accurately reported, and reconciled on a consistent basis
- Other duties as assigned by Controller
Qualifications:
- Authorization to work in the United States
- High School Diploma or equivalent
- 1+ years of Accounts Receivable or property management accounting experience
- Yardi Voyager software experience required
- Experience monitoring aged receivables across multiple properties or portfolios preferred
- Proficient in Microsoft Office Applications
- Ability to communicate effectively, multi-task, and uphold the highest level of ethical behavior and integrity
Working Conditions:
- Approximately 65% in an office environment using a computer and phone
- Approximately 35% in an out-of-office environment for company events, site visits, or industry trainings
- Ability to carry or move objects weighing up to 20 pounds
- May be required to work nights or weekends for emergencies
Mission Statement:
“Affinity doesn’t just manage an asset – we cultivate an investment. We want you, as our newest associate, to come along for the ride, and ultimately, have a chance to steer the ship.”
INTEGRITY, INITIATIVE, INNOVATION
