About the Position
Pacific Horizons Group is seeking a professional and motivated Customer Account Representative to join our Los Angeles team. This position is ideal for someone who enjoys working directly with customers, building strong relationships, and helping ensure a positive customer experience.
Responsibilities
- Serve as a primary point of contact for assigned customers and accounts.
- Provide accurate and timely information to customers.
- Identify opportunities to improve the customer experience.
- Provide professional and courteous service during every interaction.
- Follow established company procedures and service standards.
- Participate in team meetings and training sessions.
- Support additional customer and account-related projects as needed.
Qualifications
- High school diploma or GED required.
- Strong verbal and written communication skills.
- Excellent interpersonal and customer service skills.
- Professional, positive, and dependable attitude.
- Strong attention to detail and organization.
- Willingness to learn and develop professionally.
- Must be authorized to work in the United States.
Benefits
- Competitive base pay of $24.00–$32.00 per hour
- Paid training
- Paid time off
- Paid holidays
- Professional development opportunities
- Career advancement opportunities
- Ongoing mentorship and training
- Collaborative team environment
- Full-time employment
Schedule
- Full-time
- Monday–Friday
- 8-hour shifts
