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Insurance Sales and Service Representative

Greg Lunde - State Farm Agency

Carlisle, PA 17013 • 9/23/2026

Job Description

Job Description
Insurance Sales and Service Representative
Greg Lunde – State Farm Agency
Salary: $45,000–$48,000 guaranteed annual base
About the Opportunity
Greg Lunde – State Farm Agency is looking for an Insurance Sales and Service Representative to join our team. This is primarily a sales-focused position with some service responsibilities and an opportunity to support our sales lead.
The ideal candidate is detail-oriented, organized, and committed to providing excellent customer service. They should also be comfortable identifying customer needs, assisting with sales opportunities, and helping the agency deliver a positive customer experience.
Responsibilities
  • Provide professional and responsive service to existing State Farm customers.
  • Assist customers with policy questions, changes, billing inquiries, and other service needs.
  • Process policy updates and maintain accurate customer information.
  • Assist the sales lead with customer follow-up, quotes, and sales-related activities.
  • Identify potential sales opportunities and refer or assist with those opportunities as appropriate.
  • Help customers understand their coverage and available insurance options.
  • Maintain organized records and ensure service requests are handled accurately and promptly.
  • Build strong, long-term relationships with customers.
  • Support the agency team in meeting customer service and business goals.
Qualifications
  • Property & Casualty (P&C) insurance license (must have or be able to obtain).
  • Active Life & Health (L&H) insurance license (must have or be able to obtain).
  • Previous insurance agency and/or sales experience is helpful.
  • Strong attention to detail and organizational skills.
  • Excellent customer service and communication skills.
  • Comfortable assisting with service while maintaining a primary focus on sales.
  • Motivated, dependable, and able to work effectively as part of a team.
  • Ability to manage multiple tasks while maintaining accuracy and professionalism.
Compensation & Benefits
  • Guarranted Base Pay: $45,000–$48,000 per year, based on experience and qualifications.
  • Paid time off (PTO).
  • Retirement plan with employer matching.
  • Additional standard agency benefits.
Join Our Team
If you are a professional who takes pride in helping customers and enjoys supporting a team, we would love to hear from you. Apply today to join Greg Lunde – State Farm Agency.