Rediscover Purpose
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative - Part-Time
Locations: Oak Creek - with occasional coverage in Pleasant Prairie
As a Patient Services Representative, you will play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
How you will make an impact as a Patient Services Representative
- Greet patients warmly and check them in using our Electronic Health Record (EHR) system
- Coordinate and order sleep study devices and upload reports into the system
- Review upcoming schedules to confirm insurance and patient documentation are complete
- Schedule appointments and manage patient flow for a smooth clinic experience
- Answer incoming calls and provide overflow support to the call center as needed
- Open and close the clinic following established protocols
- Ensure proper documentation, process payments, and support daily clinic operations
- Crosstrain as a Medical Assistant
What You Bring:
- Minimum of 2 years working as a Patient Services Representative in a clinic setting is required
- Medical Assistant experience - one year experience preferred.
- Tech-savvy with experience in Microsoft Office and Electronic Health Records
- A customer-first mindset and excellent communication skills
- High attention to detail and accuracy
- A problem-solver who thrives in a fast-paced environment
- A positive, team-oriented attitude and strong work ethic
- Strong time management skills and the ability to multitask effectively
- Experience working with performance-based goals or metrics
- Valid driver license required
- Ability to work at and train at our Oak Creek and Pleasant Prairie clinics as needed
Why Choose ADVENT:
- This is a 24-hour flex position working: Wednesday, Thursday and Friday, between the hours of 8am-4:30pm
- Enjoy weekends and evenings for yourself
Explore more at: ADVENT Careers Website
