Service Advisor

Royal Moore Mazda Buick GMC Service Department is awell-established automotive dealership committed todelivering exceptional service to our customers. We arecurrently seeking a knowledgeable and customer-orientedService Advisor to join our team. If you have a passion forautomobiles, excellent communication skills, and a desire tohelp customers with their service needs, we want to hearfrom you!

Key Responsibilities:

As a Service Advisor, you will be the bridge between ourcustomers and our skilled technicians. Your responsibilitieswill include:

Greeting customers and listening to their servicerequests and concerns.

Conducting a thorough vehicle inspection anddocumenting issues accurately.

Communicating recommended services, repairs, andestimated costs to customers.

Assisting customers in making informed decisions abouttheir vehicle maintenance and repair needs.

Coordinating service appointments and ensuring timelycompletion of work.

Providing exceptional customer service by keepingcustomers informed throughout the service process.

Handling customer inquiries, complaints, and requestswith professionalism and efficiency.

Qualifications:

To excel in this role, you should meet the followingqualifications:

Valid drivers license

Previous experience as a Service Advisor in anautomotive dealership is preferred.

Strong customer service and interpersonal skills.

Excellent communication and active listening skills.

Proficiency in explaining technical information tocustomers in a clear and understandable manner.

Ability to work in a fast-paced environment andprioritize tasks effectively.

Knowledge of automotive systems and maintenanceprocedures is a plus.

Strong problem-solving abilities and attention todetail.

Benefits:

We offer a competitive salary based on your experienceand expertise as a Service Advisor. Joining the Royal MooreMazda Buick GMC Service Department team means being part ofa supportive and collaborative environment.

Our benefitspackage includes:

Health, dental, and vision insurance.

Retirement savings plan with company match.

Ongoing training and development opportunities.

Employee discounts on vehicle purchases and services.

How to Apply:

If you have a passion for helping customers with theirautomotive service needs and want to be part of a dedicatedteam at Royal Moore Mazda Buick GMC, we encourage you toapply for the Service Advisor position. Please submit yourresume and a cover letter highlighting your relevantexperience and why you're a strong fit for this role to.

Join us in delivering exceptional service experiences toour valued customers and contribute to the success of RoyalMoore Mazda Buick GMC Service Department!

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.