Residential Program Operator - Cheshire CT
Lead. Support. Inspire. Make a Difference.
GIL Foundation Inc. is seeking a dependable, compassionate, and organized Residential Program Operator to lead and support our community-based residential program in Cheshire.
This is a hands-on leadership position focused on people, relationships, quality services, and day-to-day operations. The Program Operator works closely with staff, individuals supported, families, and community partners to ensure that services are safe, person-centered, compliant, and consistent with GIL Foundation’s Mission, Vision, and Values.
About the Program
This is an established and well-supported community residence serving five wonderful individuals, with four residents participating in in-house day programs.
The program is supported by:
- 2 Assistant Program Managers
- 10–15 Direct Support Professionals
- A dedicated team committed to providing high-quality care and support
We are looking for someone who has a strong background in human services, residential services, or a related field and is ready to take on a meaningful leadership role within an organization that has been serving individuals and families since 1985.
If you have experience as a Leader, Role Model, Assistant Manager, or similar human services professional, you may already have a strong understanding of what this role requires.
About the Role
Residential management can be challenging and complex, but it is also incredibly rewarding. The Residential Program Operator is a hands-on leader responsible for overseeing the overall needs of the program, including:
Program • Medical • Facility • Operations • Staff Care & Management
The right person will be someone who genuinely enjoys working with people and has a desire to make a positive difference in the lives of the individuals we support.
We are looking for someone who is:
- Compassionate and respectful
- Dependable and accountable
- Friendly and approachable
- Organized and able to manage multiple priorities
- Comfortable leading and supporting a team
- Committed to person-centered services
- Genuinely interested in helping individuals experience new opportunities, personal expression, and meaningful community and family connections
Key Responsibilities
Program & Individual Support
- Oversee daily program operations and community-based services.
- Ensure services are person-centered and promote independence, inclusion, and personal choice.
- Build positive relationships with individuals supported, families, and community partners.
- Explore opportunities for personal expression, new experiences, recreation, and meaningful family interaction.
- Respond to concerns, incidents, and service needs promptly and professionally.
Staff Leadership
- Supervise, support, and mentor Direct Support Professionals.
- Coordinate staff scheduling, training, and daily program needs.
- Provide leadership, guidance, and accountability to the residential team.
- Work closely with the two Assistant Program Managers to delegate responsibilities and maintain effective program operations.
Program & Facility Management
- Oversee medical, financial, programmatic, recreational, and facility-related needs.
- Maintain accurate documentation and ensure compliance with agency and state requirements.
- Ensure the residence remains safe, organized, and appropriately maintained.
- Maintain familiarity with Connecticut DDS regulations and requirements.
Schedule & Availability
- Because this is a24-hour residential program supporting individuals with significant needs, flexibility and availability are important.
- The Residential Program Operator must be willing to respond to the needs of the program and provide leadership outside of a traditional 9–5 schedule when necessary.
- The program is supported by two dedicated Assistant Program Managers, who assist with program assignments and responsibilities.
- Subject-to-call responsibilities are shared and rotated among the management team to distribute the workload and reduce the burden on any one individual.
Required Certifications
The following certifications must be obtained and approved in accordance with GIL Foundation policy:
- State Medication Administration Certification
- CPR – Cardiopulmonary Resuscitation
- PMT – Physical Management Techniques
- First Aid
Could This Be the Right Opportunity for You?
If you are a compassionate leader who genuinely cares about people, enjoys building relationships, and is ready to take an active role in leading an established residential program, we would love to hear from you.
Join GIL Foundation and become part of a team dedicated to making a meaningful difference every day.
- Benefits We Offer
- Meaningful, Life Changing Careers
- Enhanced Compensation for Weekends
- Enhanced Compensation for Holidays
- Employee Paid Time Off
- Employee Medical Health Benefits – 100% Employer Paid for Worker based on CORE plan (3 Plans: Buy Down, CORE, Buy Up)
- Dependent Medical Health Benefits – 97% Employer Paid for Dependents based on CORE Plan (3 Plans: Buy Down, CORE, Buy Up)
- Dental & Vision Benefit Plans (1 Plan each available for employee’s & dependents)
- Salary Based Life Insurance
- Voluntary Life Insurance
- Health Savings Account Plans – HAS, FSA, DCA
- Supplemental Benefit Plans – Aflac STD & ACC, Revero
- Enhanced Compensation for FT Employees who waive Medical Benefits
- 401(k) Employee Retirement Plans
- Employee Referral Incentive Plan
- Opportunities for Overtime
Locations:
Cheshire, CT
Prospect, CT
North Haven, CT
