Benefits:- Employee discounts
- Health insurance
- Paid time off
- Training & development
Yard associates are expected to maintain a positive representation of Home Central by providing an outstanding customer experience consistent with company values. The main task of a yard associate is to assist customers and maintain a clean and efficient lumberyard. They should be willing to continually learn and expand their knowledge of the retail industry. Their job will include but not limited to the following
responsibilities:- Provide excellent customer service by assisting customers, answering their questions, helping them find merchandise and suggesting add-on sales that will help them complete their project. This may also include processing special orders.
- Knowledge of point-of-sale systems in order to assist with price lookup, special order and order entry.
- Create an inviting environment for customers by maintaining a clean and orderly lumberyard, which will include housekeeping tasks as needed.
- Notify customers of upcoming promotions and new products.
- Assist in taking regular inventory of stock.
- Assist with loading customer's vehicles. Check invoices to make sure the correct products are loaded.
- Assist with daily upkeep and straightening of lumber stacks.
- Help yard staff with other tasks as needed.
- Be vigilant to identify shoplifters and other types of theft. Respond with appropriate action, according to store policy.
- Attend all staff meetings.
- Adhere to store policies and safety standards.
Qualifications:- Outstanding customer service skills and a professional attitude.
- A working knowledge of the products contained in the store with a willingness to continue to learn.
- Organized, self-starter who thinks independently and solves problems.
- Strong math, reading, writing, and communication skills.
- Knowledge of effective sales methods and techniques.
- Understand how to safely operate a forklift.
- Ability to lift up to 80lbs. on a regular basis.
Goals:- Continually expand knowledge of all departments, both in the lumber yard and the retail store.
- Become a versatile employee, able to help in other areas as needed.'
- After enough experience, become a mentor to new employees and help them understand products and retail concepts.
Come join a Family-owned company that takes pride in being a stable employer for 50+ years!
