Caf Manager – PS Caf at Winnebago County Family Court Center
Perfectly Seasoned Catering is excited to expand our operations with the opening of a new caf located inside a local courthouse. The caf will serve judges, jurors, county employees, attorneys, courthouse visitors, and the general public throughout the weekdays.
We are seeking a dependable, organized, and customer-focused Caf Manager to oversee the day-to-day operations of this location.
This is a hands-on management position. The Caf Manager will be responsible for leading the caf team, maintaining excellent customer service, managing daily operations, and ensuring the caf consistently meets Perfectly Seasoned's standards for quality, cleanliness, presentation, and hospitality.
Position Responsibilities
Daily Caf Operations
- Oversee the day-to-day operation of the courthouse caf.
- Manage opening and closing procedures.
- Ensure the caf is fully stocked, organized, clean, and ready for service each day.
- Maintain an inviting and professional caf environment.
- Monitor daily service and make adjustments as needed to keep operations running efficiently.
- Assist with food preparation, stocking, cashiering, and customer service during busy periods.
- Ensure food and beverage displays remain attractive, fresh, and properly stocked throughout service.
Team Leadership
- Supervise and provide daily directions to caf team members.
- Coordinate breakfast and lunch shift coverage.
- Train new employees on caf procedures, customer service expectations, food safety, POS procedures, and Perfectly Seasoned standards.
- Delegate daily responsibilities and ensure assigned tasks are completed.
- Help manage employee scheduling, attendance, breaks, and shift coverage.
- Communicate staffing concerns or operational issues with Perfectly Seasoned leadership.
Customer Service
- Provide friendly, professional, and efficient service to all caf guests.
- Build positive relationships with courthouse employees and regular customers.
- Handle customer questions, requests, and concerns professionally.
- Maintain a calm and welcoming environment even during high-volume service periods.
- Understand that this caf operates within a professional government setting and ensure the team represents Perfectly Seasoned accordingly.
Inventory & Product Management
- Monitor food, beverage, paper product, and supply inventory.
- Maintain appropriate par levels and communicate ordering needs.
- Coordinate with the Perfectly Seasoned culinary and production teams to ensure the caf receives the correct products and quantities each day.
- Receive, organize, rotate, and properly store products.
- Monitor product usage, waste, and sales trends.
- Help identify opportunities to improve product selection, quantities, and caf offerings based on customer demand.
Cash Handling & POS
- Oversee daily POS operations.
- Accurately process electronic transactions. We will operate as a cashless caf.
- Complete opening and closing register procedures.
- Balance drawers and complete daily sales reconciliation as required.
- Research and communicate discrepancies promptly.
- Ensure team members follow established cash-handling procedures.
Food Safety & Sanitation
- Maintain all food safety, sanitation, and temperature-control standards.
- Ensure proper labeling, storage, rotation, and handling of food products.
- Complete required temperature logs and operational checklists.
- Maintain cleanliness of counters, equipment, refrigeration, storage areas, and customer-facing spaces.
- Ensure compliance with applicable health department requirements and Perfectly Seasoned food safety procedures.
What We're Looking For
The ideal candidate is someone who enjoys working with people while also being highly organized and comfortable taking ownership of an operation.
Preferred qualifications include:
- Previous caf, restaurant, catering, hospitality, retail food service, or similar experience.
- Previous supervisory or management experience strongly preferred.
- Strong leadership and communication skills.
- Excellent customer service skills.
- Experience with POS systems.
- Ability to manage inventory and maintain accurate records.
- Strong attention to detail and cleanliness.
- Ability to prioritize multiple responsibilities in a fast-paced environment.
- Dependable, punctual, and able to work independently.
- Comfortable working alongside employees and stepping into any caf position when needed.
- Food Handler or Food Protection Manager certification preferred, or willingness to obtain required certification.
- Ability to meet any courthouse access or background requirements associated with the location.
Schedule
This position will primarily operate Monday through Friday during daytime hours, making it a great opportunity for someone looking for a food-service management position without the traditional late-night restaurant schedule.
The Caf Manager will generally be scheduled before the caf opens and after it closes to complete daily opening, preparation, administrative, and closing responsibilities. Schedule may vary based on courthouse operations and business needs.
Physical Requirements
This position requires the ability to:
- Stand and walk for extended periods.
- Bend, reach, lift, and carry supplies throughout the workday.
- Safely lift approximately 30–40 pounds when necessary.
- Work around commercial food-service equipment and refrigeration.
About Perfectly Seasoned Catering
Perfectly Seasoned Catering is a locally owned, family-operated catering company serving the Stateline area. Since 2019, we have built our business around quality food, dependable service, professional presentation, and taking care of our clients.
Our new courthouse caf is an exciting expansion of our company, and the Caf Manager will play an important role in helping us establish the operation, build relationships with our new customers, and create a successful caf from the ground up.
We're looking for someone who wants to take ownership of the caf, lead a great team, and grow with Perfectly Seasoned as we enter this new chapter.
Job Type: Full-Time
Schedule: Monday–Friday | Daytime Hours
Location: Family Court Center Caf in Rockford, IL
Compensation: $22-$24 per hour
Benefits: PTO, Holiday Pay, Health Insurance, and Dental
Perfectly Seasoned Catering is an equal opportunity employer.
Perfectly Seasoned Catering is a locally owned, family-operated catering company serving the Stateline area. Since 2019, we have built our business around quality food, dependable service, professional presentation, and creating memorable experiences for our clients.
Our culinary team prepares food for everything from corporate lunches and deliveries to weddings, celebrations, community events, and large-scale catered functions.
We're looking for someone who enjoys the variety that comes with catering, takes pride in producing high-quality food, and wants to be part of a growing culinary team.
