The Retail Assistant Store Manager plays a pivotal role in supporting the Store Manager and management team by overseeing daily operations, managing a medium-sized team of 6-15 staff, and ensuring a seamless customer experience. This position focuses on maintaining inventory accuracy, achieving sales targets, facilitating staff training, and upholding high standards of customer service in a dynamic retail environment.
Responsibilities
- Supervise and support a team of 6-15 retail staff
- Conduct weekly inventory audits to maintain stock accuracy
- Monitor and report on monthly sales targets performance
- Assist customers to enhance satisfaction and resolve conflicts
- Manage cash handling and Point of Sale (POS) operations
- Create staff schedules and coordinate periodic training sessions
- Oversee merchandising and ensure proper product displays
- Generate and submit operational reports to Store and Regional Managers
Required Qualifications
- Minimum of 2 years experience in retail management
- High School Diploma or equivalent credential
Preferred Qualifications
- Strong customer service skills
- Experience with inventory management
- Competency in sales reporting
- Proven team leadership ability
- Proficient in cash handling and POS systems
- Effective communication and problem-solving skills
- Excellent time management
