Pretreatment Technician

We are seeking an experienced Water Pretreatment Equipment Technician who can independently install, start up, service, troubleshoot, repair, and optimize commercial and industrial water treatment systems throughout Southeast Michigan.

• This is a hands-on field role for a technician with strong pretreatment equipment experience.

• You will manage service calls, preventive maintenance, repairs, installations, and commissioning across an assigned territory.

• The right candidate can work independently, solve problems at the customer site, and clearly explain findings and recommended next steps.

• Perform advanced troubleshooting and repair of commercial and industrial water treatment systems.

• Install, start up, commission, validate, rebuild, and optimize pretreatment equipment.

• Service reverse osmosis (RO), deionization (DI), water softeners, multimedia and carbon filters, UV disinfection, chemical feed systems, chlorine dioxide systems, high-purity water systems, and portable exchange tanks.

• Diagnose issues involving PLC-controlled equipment, VFDs, pumps, valves, sensors, controls, instrumentation, electrical components, plumbing, and mechanical systems.

• Perform membrane cleanings, RO performance evaluations, sanitization procedures, water-quality testing, and system optimization.

• Read and interpret electrical schematics, P&IDs, plumbing diagrams, technical manuals, and equipment documentation.

• Complete preventive maintenance, emergency repairs, service calls, installations, start-ups, and commissioning activities.

• Create clear service reports documenting work completed, outstanding issues, recommendations, and next steps.

• Communicate with customer contacts, Account Managers, Project Managers, and internal service teams.

• Maintain tools, PPE, truck stock, field equipment, documentation, calendar, and vehicle cleanliness.

• Mentor and support junior technicians on troubleshooting, service procedures, documentation, and customer communication.

• 5+ years of experience servicing commercial or industrial water treatment equipment.

• Hands-on experience with RO, DI, softeners, filters, UV, chemical feed systems, pumps, valves, sensors, controls, and instrumentation.

• Experience supporting healthcare, laboratory, pharmaceutical, manufacturing, or industrial customers.

• Strong mechanical and electrical aptitude with advanced troubleshooting and critical-thinking skills.

• Ability to independently manage a service territory and prioritize multiple service calls.

• High school diploma or GED required; technical education or military service preferred.

• Valid driver’s license and satisfactory Motor Vehicle Report (MVR).

• Comfort using a laptop, tablet, Microsoft Word and Excel, calendars, and field-service software.

• Comprehensive Benefits: Medical and dental insurance with generous employer contributions, annual HSA contributions, 401(k) with company matching, life insurance, and more.

• Generous Time Off: 15 PTO days and 16 paid holidays, including extended holiday pay at the end of the year.

• Profit Sharing Bonus: Company profit sharing bonus; the 2026 budget projection is approximately 3–4 weeks of additional pay.

• Company-Provided Tools: Company vehicle, laptop, tools, PPE, and field equipment needed to perform the work.

• Career Growth: Hands-on learning, employee development, continuing education reimbursement, and opportunities to mentor other technicians.

• Engaging Culture: Caring leaders who invest in people, celebrate wins, give back, and create meaningful connections through team and company events.