Job Description
We are looking for a dependable Mailroom Assistant to support daily mail and delivery operations for a healthcare-related environment in Bloomington, Minnesota. This is a Contract position suited for someone who is organized, service-focused, and comfortable handling high-volume incoming and outgoing correspondence. The ideal candidate will help keep distribution processes accurate and timely while providing responsive support to internal teams and courier partners.
Responsibilities:
• Receive, sort, and distribute incoming mail, packages, and interoffice materials to the appropriate departments with accuracy and efficiency.
• Prepare outgoing shipments by organizing materials, labeling parcels, and coordinating pickups with courier service providers.
• Operate and monitor mailroom equipment, including inkjet and Konica Minolta devices, to complete printing and mailing tasks.
• Enter shipment, delivery, and tracking details into internal systems and maintain accurate processing records.
• Assist with routine administrative support related to mail operations, document handling, and delivery coordination.
• Respond to internal service requests and provide timely customer service regarding mail status, package routing, and delivery questions.
• Support inventory control for mailroom supplies and notify the appropriate team when materials need replenishment.
• Follow established procedures for secure handling of sensitive documents and help maintain an orderly mailroom workspace.• Prior experience in a mailroom, administrative support, shipping, receiving, or delivery-focused role.
• Ability to perform accurate data entry and maintain organized records in business systems.
• Familiarity with customer service practices and clear, detail-oriented communication in a fast-paced setting.
• Experience working with courier services, package tracking, and delivery coordination.
• Comfort using office and operational systems such as ERP platforms, Microsoft Access, or timekeeping tools like Kronos or About Time.
• Ability to use mailroom or print equipment, including inkjet and Konica Minolta machines.
• Strong attention to detail, dependability, and the ability to manage multiple daily tasks with minimal supervision.