JOB TITLE: LEAD OPERATIONS SUPPORT SPECIALIST
DUTIES
- Plan, develop, implement and administer a variety of broad or unique programmatic, technical oradministrative functions in direct or indirect support of operations.
- Provide immediate level guidance, work direction, oversight, and leadership to a functional work group(s), section or unit in an operations or
operations support capacity. - Act in a lead capacity and may direct the work of both exempt andnonexempt employees in a non-supervisory capacity.
- Perform a wide variety of complex, advanced and diverse functions in direct or indirect support ofoperations in the area, department, section, unit or work group assigned.
- Receive assignments in the formof objectives and establish goals to meet objectives.
- Exhibit competency at the highest technical or programmatic level as demonstrated through both personal expertise and the effective direction andleadership of assigned work group.
- Provide centralized control of a program or process that supportsoperations.
- Interpret and communicate programmatic, technical or process changes to operationspersonnel.
- Generally acknowledged as the highest level subject matter expert in a staff position for thegeneral function or area supported.
- Monitor and assess operations-related evolutions in facility systems orequipment.
- Ensure the safe and optimally efficient operation of facility systems and equipment.
- Perform periodic reviews and assessments to ensure facility systems are operating properly and are beingmaintained within required limits.
- Maintain a comprehensive awareness of scheduled or anticipated work evolutions or other related operations support activities that could impact facility operations on shift/areaof responsibility.
- Demonstrate positive and adverse trends in operations and operations supportPerformance measures
- Identify causal factors and develop recommendations to mitigate adverse trendsand to enhance positive trends.
- Prepare and/or review facility work packages and related work control processes in support of operations.
- Review and ensure the communication and understanding of new and revised technical and operationsprocedures, bulletins and required reading to operators and other relevant operations support personnel.
- Conduct training for operations personnel on new systems and equipment and evaluate and critiqueperformance.
- Function in a variety of contingency coordinator roles in support of operations.
- May provide feedback and recommendations to management on work group performance for training, discipline,promotion and demotion.
- May provide relief for or represent the next immediate level of management.
Education:
- Bachelor's degree in a technical discipline and 10 years of relevant experience
- Associate degree in a technical discipline and 14 years of relevant experience
- High School Diploma and 18 years of relevant experience
Experience/Skills:
Additional Duties
- Scheduling and participating in turnover walkdowns.
- Developing turnover packages to present to the appropriate accepting organizationusing the required turnover forms.
- Coordinating with the accepting organization to compile a turnover punch list.
- Facilitate designating each punch list item as either “A” or “B” punch list items.
- Notifying the accepting organization an SSC(s) is ready for turnover
- Requesting the Facility Manager to determine if a Final Acceptance Inspection in accordance with Manual 8Q, Procedure 51 is required when Operations is theaccepting organization
- Prepare and document all required turnover deliverables, including as-builtdrawings, equipment lists, and operational manuals.
- Ensure all turnover activities meet nuclear regulatory requirements and safetystandards.
- Liaise with contractors, vendors, and internal teams to confirm completion of work,resolve documentation discrepancies, and verify readiness for handover.
- Maintain accurate records for audits, inspections, and future operations.
Additional Education
- Preferred: 4 Year Degree preferred but not required.
Preferred:
- Strong understanding of nuclear facility operations and regulatory compliance.
- Experience with turnover documentation and project closeout processes.
- Proficiency in engineering drawings, manuals, and compliance checklists.
- 1-3 years of experience in industrial construction, completions, turnover, or QA/QC.
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Primavera P6.
- Fundamental understanding of turnover documentation, commissioning, and
quality compliance.
Required:
- Excellent communication and coordination skills to manage cross-functionalteams.
- Ability to work in highly regulated environments with attention to detail and safety.
- Strong analytical skills to interpret project turnover requirements and resolvedocumentation discrepancies.
- Ability to make independent decisions regarding compliance enforcement andcorrective action recommendations.
- Strong verbal and written communication skills for coordinating with project teams,subcontractors, and owner representatives.
- Ability to work independently with minimal supervision while managing competingpriorities.
