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Quality Assurance Manager

EG Professional

Manchester, NH • 9/25/2026

Job Description

Job Description

Quality Manager

About the Opportunity
Our client is a well-established manufacturing organization witha strong reputationfor operational excellence, quality, and customer satisfaction. This leadership role offers the opportunity to drive quality initiatives, lead continuous improvement efforts, and collaborate across multiple functions within a dynamic production environment.


Position Summary
The Quality Manageris responsible forleading andmaintainingthe organization's Quality Management System (QMS), ensuring compliance with customer, industry, and regulatory requirements. This position provides strategic and operational leadership for quality assurance activities, drives continuous improvement initiatives, and serves as the final authority for quality-related decisions affecting product release and customer satisfaction.


Key Responsibilities

  • Lead andmaintainthe Quality Management System to ensure compliance with applicable customer, regulatory, and industry standards.

  • Direct internal and external audit activities, corrective and preventive action programs, and continuous improvement initiatives.

  • Establish andmaintaininspection methods, quality procedures, certifications, and calibration programs.

  • Serve as the final authority for product and service releasein accordance withestablished quality requirements.

  • Lead, mentor, and develop quality personnel while promoting a culture of accountability and continuous improvement.

  • Review quality documentation, production records, and customer requirements to ensure compliance prior to product shipment.

  • Manage supplier quality programs, including qualification, monitoring, and performance improvement activities.

  • Analyze quality metrics and trends toidentifyopportunities for process improvement and risk reduction.

  • Partner with operations, engineering, and customer-facing teams to resolve quality issues and improve overall performance.

  • Ensure compliance with applicable safety, environmental, and regulatory requirements.


Qualifications

  • Bachelor's degree in Engineering, Quality, Manufacturing, ora relatedtechnical field.

  • 10+ years of progressive quality, engineering, or manufacturing experience, including leadership responsibilities.

  • Strong knowledge of quality management systems, auditing practices, and continuous improvement methodologies.

  • Experience leading customer, regulatory, and certification audits.

  • Lean Manufacturing, Six Sigma, or other process improvement certification preferred.

  • Demonstrated success in root cause analysis, problem solving, and corrective action implementation.

  • Strong leadership, communication, project management, and organizational skills.

  • Proficiencywith Microsoft Office applications and quality-related reporting tools.


Preferred Experience

  • Experience within a regulated manufacturing environment.

  • Background working with complex production processes and customer-specific quality requirements.

  • Proven ability to lead cross-functional teams and drive measurable improvements in quality, efficiency, and customer satisfaction.