Client Concierge - Neosho, MO

At Twin Oaks we believe that exceptional service starts the very second someone walks through our door or calls our office. That is why we are looking for a true professional to serve as the face and heart of our showroom.

Our Team:

We value our team of skilled craftsmen and knowledgeable sales support staff. Our company is ideal for someone with a strong work ethic who is highly organized, detail-oriented, and growth-driven. A successful candidate is a team player who will be able to maintain good interpersonal relations with team members and clients.

What You’ll Do (The Concierge Experience):

• Welcome & Host: Greet clients with warmth and enthusiasm making them feel at home in our showroom. Which could include coordinating lunch or refreshments for our clients.
• Listen & Observe: Help our designers pay close attention to our customers’ preferences, words, and body language to anticipate their needs and learn who they are.
• Personalize the Experience: Use the details you learn about clients to deliver a deeply personalized experience (e.g., remembering how they take their coffee, tracking their project milestones, or sending a thoughtful note before or after a project).
  
• Maintain the Aesthetic: Ensure the showroom and front desk environment are always immaculate, welcoming, and reflective of our high standards.

Who You Are:

• The Ultimate "People Person"
• Perceptive, Intuitive, & Detail-Oriented
• A Stellar Communicator
• Organized & Tech-Savvy
• Passionate About Service & Problem-Solving
• A Growth-Minded Team Player
• Experienced in Hospitality or Service

Benefits:

Full-Time Team Members Benefits package includes: competitive pay, 8 paid holidays, paid time off, 401K with up to 4% employer match, $25,000 life insurance, healthcare benefits and company events.

Twin Oaks Custom Cabinets is an equal opportunity employer, and all qualified applicants will receive consideration for employment.

A Quick Note on Our Timeline

This is a very important role in our company, with that being said this is a longer than normal interview process and will consist of several interviews over a period of time. If you’re ready to invest the time to make sure we’re the right match for each other, we can't wait to meet you.