Job Overview:
Perform preventative and repair maintenance work to ensure hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.
Essential Functions
- Conduct guest room inspections and identify maintenance and repair needs
- Install and repair drywall, wall coverings, and other interior surfaces
- Paint assigned areas and equipment as needed
- Install, repair, and replace basic electrical fixtures, including switches, outlets, and light bulbs
- Repair and maintain hotel furniture and fixtures
- Install, replace, and program televisions and related equipment
- Perform minor plumbing repairs and maintenance
- Service, repair, and perform preventive maintenance on HVAC systems and components
- Trace, diagnose, and repair water line issues
- Troubleshoot and repair kitchen and food service equipment
- Maintain accurate records of repairs and preventive maintenance activities
- Ensure all work complies with local, state, and federal regulations and codes
- Monitor guest satisfaction metrics and contribute to improving departmental and overall guest experience
- Follow established service recovery procedures to resolve guest concerns
- Adhere to safety protocols, including proper use of personal protective equipment and compliance with OSHA and MSDS standards
- Respond promptly and effectively to guest service requests and maintenance issues
- Conduct regular preventive maintenance inspections across the property
- Maintain pool, spa, and recreational facilities, if applicable
- Support energy conservation and sustainability initiatives
- Coordinate with external contractors and vendors as needed
- Assist with renovation and property improvement projects
- Maintain tools, equipment, and inventory to ensure operational readiness
- Perform additional duties as assigned by management
Position Requirements
- High school diploma or equivalent (technical certification preferred)
- 2+ years of maintenance or engineering experience, preferably in hospitality
- Strong knowledge of HVAC, electrical, plumbing, and general building systems
- Ability to read blueprints and technical manuals
- Basic computer skills for work orders and reporting
- Flexibility to work evenings, weekends, and holidays as needed
Physical Requirements
- Ability to lift up to 50 lbs
- Stand, walk, climb ladders, and perform physically demanding tasks
- Work in varying environmental conditions (heat, cold, confined spaces)
