Field Trainer / Quality Control Lead

Field Trainer / Quality Control Lead
DNC Facility Services · Ark-La-Tex / Texas / Louisiana

About DNC
DNC Facility Services has been cleaning commercial buildings across the Ark-La-Tex region since 1982. We're growing more accounts, more people, more opportunity for the people who help us do this right. This isn't just a job title. It's a chance to build something and be trusted to carry it.

The Role
You're responsible for the standard everywhere not just your own work. This is a field-based leadership role, not an office job. You'll be the person who makes sure every site, every crew, and every new hire actually meets the DNC standard not by pointing at a checklist, but by training people the right way and having the direct conversations that keep standards real.

Schedule
This role requires flexible availability Monday through Friday, including regular evening hours most of our teams work night shifts, and this role needs to be there when they are.

What You'll Do

• Train new hires hands-on, in real job sites not from a printout
• Retrain and coach when standards slip, with patience and without shortcuts
• Run scheduled and unannounced quality inspections, and catch problems before the client does
• Coach Team Leads on enforcing standards day to day
• Support new account launches from day one
• Step in to stabilize a struggling site or cover a call-out when needed
• Have the hard conversations when something isn't right directly, professionally, and without avoiding it

What We're Looking For

• You actually enjoy teaching someone how to do something right not just pointing out what's wrong
• High attention to detail and a strong work ethic
• Comfortable correcting others, and comfortable having hard conversations when needed
• Observant, proactive, takes ownership without being told
• Clear, consistent communicator respected by the people you work with
• Bilingual (English/Spanish) strongly preferred
• Available evenings, Monday through Friday, without exception

What This Role Isn't
Not a backup cleaner. Not a passive inspector. Not a helper who steps in and does the work for people. If problems aren't getting fixed at the root through real training they're not actually getting fixed.

Pay & Growth
Starting at $16.50/hour, with room to grow based on demonstrated performance not just time on the job. Guaranteed minimum 40 hours a week.

You'll also have the opportunity to learn additional specialty services window cleaning, floor maintenance, stripping/waxing, tile & grout cleaning, and carpet cleaning building skills that make you more valuable across every account you touch.

This role is also a real step on DNC's leadership ladder: Field Trainer / QC Lead Senior Field Lead Account Manager Leadership.

How to Apply
Apply at dncfacilityservices.bamboohr.com/careers