BASIC PURPOSE OF POSITION:
Is responsible for the managing the daily activities of employees who are tasked with providing quality customer service to retain current customers, prospecting for new opportunities to provide bank products to new and existing customers, executing the proper operational procedures to ensure accurate and compliant transactions.
DUTIES OF POSITION:
Specific Duties:
- Communicates effectively with each employee to drive successful results for the retail banking team and the total bank.
- Leads the retail banking employees by example.
- Demonstrates knowledge of BankFirst policies and procedures.
- Provides clear, constructive, and motivating feedback
- Treats employees fairly and consistently
- Takes on the responsibility and accountability for achieving team goals and tasks
- Inspires and motivates employees to work hard and produce high quality sales and service results
- Appropriately handles sensitive and confidential information
- Gains support and commitment from others
- Sets priorities and effectively balances competing priorities (serving customers, supervising employees, handling administrative duties)
EDUCATION/ EXPERIENCE/ SKILLS:
- Three tofiveyear’s branch managementorsupervisoryexperiencewithaworking knowledgeoflending.
- Sales and salesmanagementexperienceinafinancial institution environmentpreferred.
- Bachelor'sdegree inbusiness, financeorrelatedfield required and/or related workexperience.
- Strong interpersonalskills required to positively manage andmotivatestaffdevelopmenttomeetestablishedgoals andobjectives.
- Excellent verbal and written communicationskills.
- Abilitytoutilizeapersonal computerwithword processingandspreadsheetsoftware.
- Ability to travel to make sales calls and to other business association meetings as required.
BankFirst is an EO employer- M/F/Veteran/Disability
