Hotel Assistant General Manager

GF Hotels and Resorts and the Marriott Rochester Airport are hiring an Assistant General Manager. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.

Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

$75,000 - $85,000 yearly

• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Consult with the general manager to ensure that all guest service standards are met daily
• Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed

• Previous experience managing a team is required; preferably in a hospitality role such as department manager
• This role requires a strong emphasis on putting the guest first and providing exceptional customer service
• A high school diploma or GED, and a bachelor’s degree is required, preferably in hospitality management or a related field
• Must have at least 3 or more years of experience in the hospitality field
• Have superb communication skills, organizational skills, and problem-solving skills

GF Hotels and Resorts, based in Philadelphia, Pennsylvania, is a full-service hospitality ownership and management company that, through its operating affiliates, works on behalf of a variety of individual owners, real estate funds, and institutional lenders. GF believes in the enterprising spirit, with a promise of integrity and an overall passion for hospitality.

At GF, we believe that people are the key to our success. We offer health insurance, paid time off, ongoing learning opportunities, competitive compensation, plus a great culture.