Pillar4 Media is seeking a part-time Operations Coordinator to join our fast-growing team in Charlotte, NC.
The Operations Coordinator will provide hands-on support across office operations, employee experience, and Talent programs. This role will help keep day-to-day processes running smoothly by coordinating office needs, employee recognition and events, new hire and offboarding logistics, and HR administration. The ideal candidate is organized, proactive, and excited to gain exposure to both HR and broader business operations while supporting a growing team.
Pillar4's mission is To help people live healthier lives with access to trusted resources, in depth product reviews & supportive communities. Our vision is to build the #1 content and commerce engine connecting consumers directly to the best brands in all four pillars of health and wellness: sleep, fitness, nutrition, and mental health.
What You'll Be Doing
Reporting to the Manager, Executive Operations the Operations Coordinator will:
Office & Administrative Support
- Manage office supplies and recurring office needs
- Receive and coordinate mail and packages
- Track equipment and inventory
Employee Recognition & Experience
- Track work anniversaries, milestones, and other recognition opportunities
- Support recurring employee experience initiatives (ex: Teammate Task Force Activities)
- Research, order, and coordinate teammate and partner gifts
- Support Talent events, company lunches, celebrations, and other employee programming
New Hire & Offboarding Support
- Prepare equipment, desks, swag, and welcome materials for new hires
- Support onboarding checklist administration
- Coordinate equipment retrieval during offboarding
- Maintain accurate equipment and offboarding records
Talent Systems & Administration
- Update process documentation and Talent resources (ex: Updating our new Notion page)
- Support administrative components of employee lifecycle programs
- Assist with data entry, document organization, trackers, and recurring Talent processes
Operations & Special Projects
- As capacity allows, the coordinator could also support defined projects such as research, event preparation, data cleanup, document organization, and other administrative Operations or Talent needs.
What You Bring
- Currently pursuing a degree in Human Resources, Business, Organizational Leadership, Communications, or a related field
- Strong organizational skills with the ability to manage multiple tasks, deadlines, and recurring responsibilities
- Dependable and accountable - someone who follows through and can be trusted to own tasks from start to finish
- Professional with strong written and verbal communication skills
- Good judgment and discretion when handling employee or confidential information
- Comfortable learning new systems, tools, and processes
- Interest in Operations, HR, or employee experience
- Ability to work 10–18 hours per week onsite in our Charlotte office
Prior HR or Operations experience is not required. We're looking for someone eager to learn, contribute, and gain hands-on experience.
What We Look For
- Openness to feedback and collaboration: You'll be working closely with folks across different teams, so you'll need to be open to the process and accept feedback and critique.
- Strong communication skills: You'll have the ability to build relationships with external stakeholders, report up to internal stakeholders, and foster strong alignment with your team.
- Alignment with Pillar4's culture: We live by our values and expect our team to buy in.
- Act with focus
- Get after it
- Grow without limits
- Build the team
- Obsess Over Customers
- Commit to Service
- Entrepreneurial spirit: Our team members act like entrepreneurs in that we are incredibly driven, agile, goal-oriented, and are always up for a challenge.
Why You Should Join Us
- Results: Pillar4 has built the #1 digital media company in the sleep health and hygiene space and is profitably expanding into fitness, nutrition, and mental health verticals.
- Stability: We are privately owned, have a holding period of 'forever,' and have significant cash to invest.
- Exposure: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed hundreds of employees, and run campaigns with Fortune 500 brands.
- Market landscape: The $4 trillion health and wellness market is a highly relatable industry that is transforming. There's no better time than now to be building a business in this space.
- Career growth: There is no cap on growth, promotions, or the opportunity to own and put your stamp on important projects. Prove your value and you will be rewarded accordingly.
- Learning: We are a mighty team with subject matter experts in creative, branding, content strategy, SEO, paid media, and more. The opportunity to grow new skills and learn from smart people is endless.
- Impact-focused: Opportunities to take part in our quarterly initiatives with organizations like Beds for Kids and The Green Chair Project and help respond to the critical needs of our local communities.
