Gateway Infrastructure Engineer

SegPay is looking for an experienced Gateway Infrastructure Engineer to join our Technology Operations team and help support, maintain, and improve the infrastructure behind our payment platform.

This is a hands-on role for someone who enjoys taking ownership of critical systems. You'll work across networking, servers, storage, Linux, security, and data center infrastructure, helping ensure the environment supporting our payment technology remains reliable, secure, and available.

If you have strong infrastructure experience-particularly with Cisco networking, Linux, and enterprise systems-and enjoy troubleshooting complex technical challenges, we'd love to hear from you.

• Configure and troubleshoot Cisco switching, including VLANs, trunks, and switch ports
• Manage and troubleshoot firewall rules and network connectivity
• Support Cloudflare, including DNS, WAF, rate limiting, and origin configuration
• Troubleshoot network issues and assist with network design and improvements
• Support and maintain Cisco UCS infrastructure
• Manage enterprise storage, including Pure Storage
• Administer and troubleshoot Linux systems
• Use scripting and automation to improve infrastructure operations
• Support MariaDB and related database infrastructure as needed
• Maintain infrastructure monitoring and alerting
• Assist with data center operations, including rack-and-stack activities

The position spans network, server, storage, Linux, Cloudflare, monitoring, and physical data center responsibilities.

• Bachelor's degree or equivalent hands-on professional experience
• 4+ years of infrastructure, systems, or network engineering experience
• Strong production experience with Cisco networking, including switches, VLANs, and firewalls
• Experience with Cisco UCS or comparable server infrastructure
• Strong Linux administration experience
• Experience working with enterprise storage platforms
• Strong troubleshooting and problem-solving abilities
• Ability to take ownership of infrastructure issues from identification through resolution

Experience with Pure Storage, MariaDB/MySQL, Cloudflare, cloud platforms, virtualization, Bash/Python/PowerShell scripting, SolarWinds, Ansible/Terraform, or Cisco certifications would be valuable. Experience working with payment systems, PCI DSS, regulated environments, or formal change-control processes is also relevant to the role.

You're the person who wants to understand why something stopped working-not just get it working again.

You're comfortable moving between network troubleshooting, Linux administration, server and storage infrastructure, monitoring, and production support. You take ownership, document your work, and understand the importance of security and change control when supporting critical systems.

You're also comfortable supporting an environment that doesn't always operate on a 9-to-5 schedule. This position includes scheduled evening/weekend maintenance and on-call responsibilities.

We believe great work should come with great benefits. Our benefits package includes:

• Health, Dental & Vision Insurance
• 401(k) with Company Matching
• Short-Term & Long-Term Disability Insurance
• Weekly Lunch Stipend

If you're an experienced infrastructure engineer who enjoys solving complex problems, supporting critical systems, and working across networking, servers, storage, and Linux, we want to hear from you.

Apply today and help us keep the infrastructure behind our payment platform secure, reliable, and ready for what's next.