Cash Application And Collections Team Lead

Job Title: Cash Application and Collections Team Lead

Job Description

This temporary role involves leading the day-to-day operations of North America Collections and Cash Application during a period of transformation. The role is essential in protecting cash flow, maintaining controls, enhancing customer experience, and optimizing partner performance. The Team Lead will prioritize tasks, identify risks early, and coordinate the resolution of receivables issues across internal teams, customers, and external partners.

Responsibilities

• Lead daily Collections and Cash Application priorities, execution, service levels, and issue resolution.
• Manage third-party partner performance through governance routines and escalation management.
• Oversee management of approximately $800MM in receivables, focusing on cash flow, percent current, overdue balances, and 90+ aging.
• Collaborate with Credit, Sales, Customer Operations, Finance, customers, and external partners to resolve payment risks and escalations.
• Monitor aging, disputes, deductions, unapplied cash, and broken commitments to identify risks and drive corrective action.
• Lead huddles, governance calls, and stakeholder updates to align priorities and maintain receivables visibility.
• Support audit readiness, control compliance, SOPs, escalation paths, backup coverage, and transition documentation.
• Identify process improvements, automation opportunities, and root-cause actions to reduce manual work and recurring issues.

Essential Skills

• Bachelor’s degree in Finance, Accounting, Business, or a related field preferred; equivalent relevant experience will be considered.
• 5+ years of experience in Accounts Receivable, Collections, Cash Application, Credit, Finance Operations, or related areas.
• Strong knowledge of end-to-end AR processes, including collections, cash application, deductions, disputes, unapplied cash, and working capital management.
• Ability to lead high-volume operations, manage competing priorities, and maintain service stability in a fast-paced environment.
• Experience managing third-party partners, shared service teams, or external providers through performance routines and escalation management.
• Strong analytical skills to interpret receivables trends, service metrics, payment behavior, and working capital indicators.
• Strong stakeholder management skills, with the ability to communicate clearly, escalate risks, influence decisions, and drive issue resolution.

Additional Skills & Qualifications

• Experience supporting transformation, transition, or organizational change while maintaining business continuity.
• Proficiency with SAP and Microsoft Office applications, especially Excel and PowerPoint; reporting tool experience preferred.
• Strong problem-solving skills, with the ability to work through ambiguity, identify root causes, remove barriers, and drive issues to closure while protecting cash flow and customer service.

Work Environment

The role supports a more disciplined, insight-led Collections and Cash Application operating model. It requires working in a dynamic environment where quick decision-making and adaptability are key.

This is a Contract position based out of Hoboken, NJ.

The pay range for this position is $35.00 - $45.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Hoboken,NJ.

This position is anticipated to close on Sep 29, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® Platinum Award winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.