Microsoft Teams Rooms / AV Collaboration Engineer

Altech Solutions is hiring an AV/Collaboration Engineer to own the Microsoft Teams Rooms environment at NASA's Johnson Space Center in Houston, TX.

This is a Full-time, 100% on-site role.

Pay/Benefits:$110k-$120k/year.Health, dental, vision insurance; disability insurance; 401(k) with match; paid time off; paid holidays

You'll be the on-site expert for JSC's conference rooms and hybrid meeting spaces. You'll install and configure Logitech, Crestron, and Cisco devices running in Teams Rooms mode on Windows and Android, along with the displays, cameras, microphones, and speakers around them, and you'll do the physical work: mounting, cabling, and clean cable management. Working with the Intune administrator, you'll monitor device health and roll out firmware and security updates using the Teams Rooms Pro Management Portal, Teams Admin Center, Cisco Control Hub, Crestron XiO Cloud, and Logitech Sync. When a room has an audio, video, control, or network problem, you're the one on site who fixes it. You'll also help standardize Teams-certified hardware across NASA, set up resource accounts and Exchange room calendars, work through conditional access and QoS requirements, and travel now and then to support installs at other NASA centers.

• Bachelor's degree and 8+ years of experience in AV engineering, unified communications, or IT systems engineering, including at least 3–5 years hands-on with conference room and collaboration systems
• Hands-on deployment and programming of Logitech, Crestron, and Cisco conferencing devices
• Strong knowledge of Microsoft Teams Rooms on both Windows and Android, including Cisco devices running MTR, and the Teams Rooms Pro Management Portal and Teams Admin Center
• Physical install experience: mounting, cabling, and reading wiring diagrams to install and troubleshoot rooms
• AV fundamentals: Crestron and AMX control systems, display technologies, audio/video switching including AV over IP, and DSP configuration and gain structure
• Networking: TCP/IP, DHCP, DNS, firewall rules, QoS, and Microsoft 365 Conditional Access
• Microsoft 365: Teams resource accounts, licensing, and Exchange room calendars

Nice to have:MS-700 or Microsoft Teams Rooms training; CTS or CTS-I; experience with government network and hardware security requirements; a current Public Trust.

Requirements we cannot waive:

• US citizenship is required.This is a federal contract. Non-citizens, including green card holders and visa holders, are not eligible. Please do not apply if you are not a US citizen.
• Public Trust.You must be able to obtain a Public Trust.
• Location.You must already live within 50 miles of NASA Johnson Space Center (Houston/Clear Lake, TX 77058). This role is 100% on site. We are not offering relocation.

Altech Solutions is an SBA 8(a) small business supporting NASA with cybersecurity, systems engineering, field support, and data analytics. We have staff supporting NASA's AEGIS program at 5 NASA centers as a subcontractor to Leidos. We're a small team of about 40 engineers with an employee-first, innovation-driven mindset. See what we're building: https://altech-usa.com/innovation