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GUEST SERVICES AGENT (FULL TIME AND PART TIME)

Restaurant Associates

Stamford, CT 06901 • 9/30/2026

Customer Service , General , Part Time

Job Description

Job Description
  • We have openings for full time and part time GUEST SERVICES AGENT positions.
  • Location: WWE Fitness Center - 707 Washington Blvd, 6th Floor, Stamford, CT 06901 Note: online applications acceptedonly.
  • Schedule: Full time and part time schedules; Morning Shift: 6:00 AM - 11:00 AM,Evening Shift: 7:00 PM - 10:00 PM, and additional early morning and other coverage opportunities may be available based on operational needs.
  • Requirement: Prior fitness and hospitality experience is needed.
  • Pay Range: $20.00per hour to$22.00per hour.

Position Summary:

The WWE Fitness Center is seeking a reliable, friendly, and customer-focused Fitness Center Associate to join our team. This position is ideal for someone who enjoys interacting with people, takes pride in maintaining a clean and welcoming environment, and can work independently while following established procedures.

Fitness industry experience is required. We are willing to train the right candidate who demonstrates a strong work ethic, professionalism, and excellent customer service skills.

Key Responsibilities:

  • Welcome members and guests and assist with check-in and check-out procedures
  • Provide exceptional customer service and create a positive member experience
  • Monitor the fitness center to ensure a safe, clean, and organized environment
  • Perform light cleaning and equipment organization throughout the facility
  • Follow all facility policies, procedures, and safety guidelines
  • Communicate effectively with management regarding operational concerns
  • Assist with opening and closing procedures as assigned

Qualifications:

  • Strong customer service and communication skills
  • Reliable attendance and punctuality
  • Ability to work independently with minimal supervision
  • Friendly, professional, and approachable demeanor
  • Ability to perform light cleaning and lifting as needed
  • Previous experience in hospitality, recreation, fitness, customer service, or front desk operations is required

What We're Looking For:

We are seeking team members who are:

    • Dependable and responsible
    • Friendly and welcoming
    • Eager to learn
    • Comfortable working with a diverse membership population
    • Committed to providing an outstanding member experience

We Make Applying Easy! Want to apply to this job via and search requisition IDnumber 1577046.

The advertised program is a conversational recruiting assistant that helps you apply to jobs with Compass Group. Message frequency varies. Message and data rates may apply. Text STOP to opt out or HELP for help. Terms and conditions:http://olivia.paradox.ai/moSkg

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the ‘job search’ in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on ‘referral tracking.’ For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, .

Become part of Restaurant Associates, the industry’s leading provider of dining and event catering for some of the nation's most prestigious museums, performing arts centers and corporations!Voted Glassdoor's Employee Choice Awards-Best Places to workThis is R/A!

Job Summary



Summary: Checks guests in and/or out of the hotel. Resolves guest challenges throughout their stay. Promotes hotel services, amenities and upsells products to the guests.

Essential Duties and Responsibilities:

  • Completes the registration/check-in process by inputting and retrieving information from a computer system confirming pertinent information.
  • Ensures rooms and services are correctly accounted for within guest statement. Properly accounts for services provided by the hotel.
  • Assists guests with check out payments or charges. Accepts and records vouchers, credit, traveler's checks, and other forms of payment.
  • Balances and drops receipts according to accounting specifications.
  • Provides guests with information about the facility, services, and amenities.
  • Receives special requests from guests, and responds appropriately or forwards requests to appropriate team members for decisions and actions.
  • Promptly answers the telephone and email inquiries. Retrieves and forwards messages to/from guests. Retrieves mail, packages and facsimiles or other special items for customers as requested.
  • Fields and resolves guest complaints or escalate for resolution to appropriate department.
  • Assists guests in emergency situations.
  • Maintains adequate supplies and functional equipment at the Front Desk.
  • Performs any special assignment deemed by the GM, Guest Services manager, or Manager on Duty.
  • Perform other duties as assigned.

Associates at RestaurantAssociates are offered many fantastic benefits.

Both full-time and part-time positions offer the followingbenefits to associates:

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Abides by all Company policies and procedures including but not limited to:

  • The use of a medium weight cut gloves when handling or using knives, peelers, choppers, mandolins or cleaning a slicer.
  • The use of oven mitts, fryer gloves or steamer gloves when handling hot pans from ovens, warmers or steamtables.
  • The use of slip-resistant shoes and proper lifting techniques.

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_RA.pdf

About Compass Group: Achieving leadership in the foodservice industry

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation.Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.

Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/

Applications are accepted on an ongoing basis.