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Administrative Assistant

NealCo Rentals

Knoxville, TN • $14.00 to $16.00 / hr • 9/30/2026

Job Description

Job Description
Our Mission

We’re more than just a rental car companywe’re in the business of helping people get where they need to go, whether it’s a family vacation, a critical business trip, or a last-minute emergency. Our mission is to deliver reliable vehicles, exceptional service, and a seamless rental experience every single time. We believe in efficiency, integrity, and treating every customer like a valued guest.

The Impact You'll Make

As our Administrative Assistant, you’ll keep the gears turning behind the scenesensuring reservations are accurate, paperwork is complete, schedules are coordinated, and our team has everything they need to deliver outstanding service. Your attention to detail and proactive support will directly impact customer satisfaction and operational efficiency.

What You'll Do
  • Manage and process rental agreements, ensuring all documentation is accurate and compliant.
  • Coordinate vehicle availability and maintenance schedules with the operations team.
  • Handle incoming calls, emails, and walk-in inquiries with professionalism and warmth.
  • Maintain organized digital and physical filing systems for contracts, invoices, and reports.
  • Assist with billing, payment processing, and expense tracking.
  • Support our HR and Office Managers
  • Track office supplies to keep the workplace running smoothly.
  • Cross-training on vehicle detailing and transportation
What You'll Bring
  • 2+ years of administrative or office support experience (hospitality, transportation, or automotive industry a plus).
  • Strong organizational skills with the ability to manage multiple priorities.
  • Proficiency with Google Business, iPad/Mac, and comfort with reservation or CRM systems.
  • Excellent written and verbal communication skills.
  • A customer-first mindset and the ability to remain calm under pressure.
  • High attention to detail and a proactive approach to problem-solving.
Why You'll Love It Here
  • A supportive, team-oriented environment where your contributions are valued.
  • Competitive pay with weekly paydays.
  • Employee rental discounts for you and your family.
  • Opportunities for professional growth and cross-training in operations, customer service, and fleet management.

We are an equal opportunity employer and celebrate diversity. We encourage applicants from all backgrounds to apply.


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