Thomas Printworks is seeking a driven, entrepreneurial Print Operations Manager to lead the day-to-day operations of our location. This is an exciting opportunity for a proven print-industry leader who thrives in a fast-paced environment, enjoys building high-performing teams, and is motivated by both operational excellence and business growth.
The Print Operations Manager will have a hands-on leadership role overseeing production, people, quality, customer experience, and overall operational performance. Beyond managing the daily workflow, this individual will identify opportunities to improve processes, increase efficiency, strengthen customer relationships, and contribute to the continued growth and success of the Minneapolis, MN location.
Key Responsibilities
- Lead and oversee daily plant operations.
- Direct and coordinate plant operations in alignment with company policies and procedures
- Communicate daily with employees regarding production schedules, priorities, and operational challenges.
- Partner with the Regional Vice President regarding plant performance, staffing, production, and customer issues
- Schedule and manage jobs to ensure quality standards and delivery deadlines are consistently met.
- Foster a culture of accountability, urgency, continuous improvement, and customer-focused service.
- Maintain a clean, organized, and safe production environment
- Recruit, train, coach, and develop a high-performing team
- Establish staffing and shift schedules to support production demands
- Address employee performance and attendance concerns through effective performance management practices
- Coordinate with purchasing, production, and delivery teams to ensure seamless workflow and communication
- Monitor and maintain adequate inventory and material levels
- Oversee quality control processes to achieve 100% customer satisfaction
- Complete end-of-day business procedures and required month-end reporting
- Maintain accurate operational tracking, reporting, and on-time delivery metrics
- Handle cash, credit transactions, petty cash, and sales receipt reconciliation
- Conduct employee performance reviews and ongoing coaching conversations
- Ensure compliance with all company safety standards and operational procedures
- Attend meetings and training sessions as required
- Maintain the company’s professional reputation through leadership, responsiveness, and operational excellence.
- Perform additional duties as assigned
Qualifications
- High School diploma or equivalent required
- Minimum of 5 years of printing industry experience required
- Proven leadership experience in a production, print, or operations environment
- Entrepreneurial mindset with a strong sense of ownership, initiative, and accountability
- Strong customer service and relationship-building skills
- Ability to lead, motivate, and develop teams in a fast-paced environment
- Excellent organizational, communication, and multitasking abilities
- Strong problem-solving and decision-making skills
- Detail-oriented with the ability to prioritize workflow and meet deadlines
- Proficient in Microsoft Excel and Adobe Acrobat
- Strong math and inventory management skills
- Reliable transportation required
- Flexible schedule availability, including weekends as needed
- Excellent teamwork and collaboration skills
What We’re Looking For
- Thinks proactively and looks for ways to improve operations and grow the business
- Takes ownership of results and leads by example
- Brings energy, urgency, and a solutions-oriented mindset to every challenge
- Builds strong relationships with customers, employees, and partners
- Thrives in an entrepreneurial environment where initiative and innovation are valued
Our Values
To be an organization committed to continuous growth, profitability, and values, where our customers recommend us, our employees treasure us, and our peers admire us.
Thomas Printworks is an Equal Opportunity Employer. Employee applicant background checks and drug screening are required. We invite you to check out our website at www.thomasprintworks.com to learn more about our company.
