Group Benefits Account Manager - Health Insurance

Job Summary

MBhealth is seeking a motivated and detail-oriented Group Account Manager to join our growing team. This position works closely with a team of four professionals to support Small and Large Group Clients with employee benefit packages in a fast-paced office environment. The ideal candidate is highly organized, customer-focused, and able to manage multiple priorities while maintaining a high level of accuracy.

Responsibilities

• Manage and service group employee benefit accounts
• Provide excellent customer service to clients, employees, and carriers
• Process enrollments, changes, and benefits-related paperwork
• Assist clients with questions and resolve issues in a timely manner
• Maintain accurate records and documentation
• Work collaboratively with team members to meet deadlines and client expectations
• Handle multiple projects and priorities while maintaining attention to detail

Qualifications

Required:

• Prior office experience
• Strong customer service background
• Proficiency with Microsoft Windows
• Experience with Microsoft Outlook and Excel
• Excellent organizational and communication skills
• Ability to multitask and work efficiently in a fast-paced environment
• Strong attention to detail

Preferred:

• Health and Life Insurance License
• Employee Navigator experience

Note: Candidates without a Health and Life License will be required to obtain licensing after hire.

Benefits & Perks

At MBhealth, we offer:

• Competitive starting salary
• Comprehensive benefits package
• Friendly, team-oriented work environment
• Strong community connections and involvement
• Opportunities for professional growth and development

Founded in 2012 by Michael Butz, our agency was built on the belief that people deserve simple answers to complicated health insurance questions. As a locally owned and operated company in St. Louis, Missouri, we are dedicated to helping individuals navigate the complexities of Individual (Affordable Care Act), Medicare, and Employer Group Health Plans, and other ancillary insurance options with clarity and confidence.
We are driven by a commitment to our clients' well-being, delivering expert guidance and dedicated support at every step. Just as importantly, we invest in our team by offering strong leadership, excellent benefits, competitive pay with bonuses, generous paid time off, and a workplace you'll enjoy being part of each day.